Technology Delivery Manager, End User Compute & Collaboration (EUC&C)

Government Recruitment Service; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government service provider in the United Kingdom is seeking a Technology Delivery Manager to lead a delivery team responsible for managing technology products and services. You will engage with stakeholders, solve problems, and ensure deliveries meet quality and cost standards. The ideal candidate has proven experience in delivery and team management, and the ability to work with various stakeholders.

Qualifications

• Proven experience in delivering technology products and services.
• Ability to manage teams effectively and resolve issues.
• Experience in engaging with various stakeholders.

Responsibilities

• Take responsibility for your team’s delivery of technology products.
• Contribute to the creation and maintenance of realistic plans.
• Manage risks, issues, and dependencies appropriately.

Skills

Team leadership

Stakeholder engagement

Risk management

Job description

These roles sit in Collaboration and End User Compute, who are responsible for all Home Office end user services, including the provision and support of devices, development and support of applications and business critical services. For example, issuing of devices such as laptops and mobiles, the roll out of Windows 11 and M365 applications such as MS Teams, SharePoint, OneDrive and Outlook.

As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary.

Your main day to day responsibilities will be:

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.