Technology Delivery Manager

HSBC Group; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global banking institution is seeking a professional in technology risk management. The role involves managing complex audits and developing relationships with senior stakeholders. Candidates should have extensive experience in risk management and a proven ability to communicate complex concepts. This position offers a hybrid working model, allowing for flexibility in work location.

Benefits

Diverse and inclusive workplace

Career development opportunities

Qualifications

• Extensive experience in technology risk management.
• Demonstrated experience in coordinating and managing technology audits.
• Proven ability to communicate complex technical concepts.

Responsibilities

• Coordinate and manage complex reviews/change programs.
• Establish and monitor key control indicators.
• Lead initiatives across multiple controls to manage risk.

Skills

Technology risk management

Control framework implementation

Technology audits management

Regulatory requirements understanding

Analytical skills

Stakeholder management

Tools

Enterprise risk management software

Job description

Overview

organization priorities, utilising Agile methodology and tooling, with a focus on using automated solutions. Coordinate and manage complex reviews/change programs from sources such as 1st Line of Defense testing, 2LOD review internal, external technology audits, and programs of work because of regulatory changes and/or reviews. Establish and monitor key control indicators (KCIs) to track the effectiveness of risk mitigation efforts along with develop and maintain relationships with key senior stakeholders (such as GBGF's, Second/Third Line of Defense, and External Audit) to promote a unified approach to technology risk management across the organization.

Responsibilities

Coordinate and manage complex reviews/change programs from sources such as 1st Line of Defense testing, 2LOD review internal, external technology audits, and programs of work because of regulatory changes and/or reviews.

Establish and monitor key control indicators (KCIs) to track the effectiveness of risk mitigation efforts and develop and maintain relationships with key senior stakeholders (such as GBGF's, Second/Third Line of Defense, and External Audit) to promote a unified approach to technology risk management across the organization.

• Ensure technology controls are aligned with industry standards, regulatory requirements, and the company's risk management strategy.
• Undertake initiatives to enhance or remediate controls in a sustainable manner to provide enduring outcomes for the organisation.
• Lead and deliver initiatives across multiple controls to manage risk in line with the organisation’s objectives.

Qualifications

• Extensive experience in technology risk management, with a track record of successfully implementing and enhancing control frameworks or demonstrating specific experience of supporting control compliance from within a business area.
• Demonstrated experience in coordinating and managing technology audits, both internal and external.
• Proven understanding of control operation, regulatory requirements, and industry best practices.
• Proven ability to effectively communicate complex technical concepts to diverse audiences, including senior leadership and non-technical stakeholders, and evidence of influencing at C‑suite level and managing senior stakeholders with conflicting opinions.
• Knowledge of enterprise risk management software and tools ideally in a large financial enterprise level organization.
• Exceptional analytical and problem-solving skills, with the ability to navigate and assess complex technology landscapes.

Location & Work Mode

Hybrid working and work location can be based from either Sheffield, Birmingham or Edinburgh.

Benefits & Inclusion

At HSBC, we're dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

About HSBC

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential – whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.