Technology Coach

Bestman Solutions; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading investment management firm in the United Kingdom is seeking an experienced Digital Workplace Coach for a 12-month contract. The successful candidate will provide hands-on guidance on tools like Asana, Microsoft 365, and ChatGPT Enterprise, while running coaching sessions to enhance digital usage among colleagues. This role is hybrid, requiring onsite presence and aims to raise the digital proficiency across teams for better productivity and adaptability.

Qualifications

• Proven experience in digital enablement or workplace transformation.
• Ability to engage with professionals at all levels.
• Strong coaching skills with a supportive style.

Responsibilities

• Run coaching sessions including one-on-ones and team training.
• Provide guidance on workplace tools to enhance productivity.
• Identify opportunities for smarter tool usage across teams.

Skills

Digital enablement

Change management

Excellent coaching skills

Knowledge of modern workplace tools

Data-informed mindset

Tools

Asana

Microsoft 365

Zoom

ChatGPT Enterprise

Calendly

Job description

Digital Workplace Coach | 12 Months Assignment

Location: London-based (Hybrid, Onsite Presence Required)

We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms.

What You'll Be Doing:

You’ll support approximately colleagues internationally and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.

Your core responsibilities:

• Run coaching sessions-including 1:1s, team drop-ins, onboarding, and structured masterclasses.
• Provide hands‑on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
• Proactively identify opportunities for smarter tool usage across teams and departments.
• Turn digital strategies into actionable how‑to guides, workflows, and comms.
• Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
• Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
• Be a champion for digital dexterity‑raising the baseline for systems thinking, adaptability, and productivity across the firm.

What We're Looking For:

• Proven experience in digital enablement, L&D, change management, or workplace transformation.
• Confidence and presence-someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
• Strong knowledge of modern workplace tools (you won't know them all perfectly‑but you’ll be curious, adaptable, and able to leverage resources).
• Excellent coaching skills, with a clear, supportive, and empathetic style.
• Familiarity with adult learning, behavioural science, or change models (eg, ADKAR) is a plus.
• A data‑informed mindset: You use usage data and feedback loops to guide your work and measure success.
• Experience in investment management or financial services is highly desirable but not essential for standout candidates.

You’ll play a key role in raising the digital baseline of a world‑class organisation that's eager to learn‑but needs the right kind of coach to guide the way.

If you fit this criteria, we would love to hear from you.