Technology Change & Communications Lead

Freshfields; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading law firm seeks a Technology Change & Communications Lead to oversee strategic IT communications and change enablement. This role involves developing effective communication strategies and enhancing stakeholder engagement within technology-driven changes. Ideal candidates should possess strong storytelling abilities and proven experience in IT communications and change management, fostering collaboration across diverse teams. Join us in shaping our technology landscape.

Benefits

Professional development opportunities

Inclusive workplace culture

Career advancement opportunities

Qualifications

• Proven experience in IT communications, change management, or project delivery.
• Strong storytelling skills tailored to both technical and non-technical audiences.
• Excellent stakeholder engagement and facilitation capabilities.

Responsibilities

• Develop and deliver communication strategies for major IT initiatives.
• Lead change enablement to support adoption of new systems, tools, and processes.
• Partner with cross-functional teams to align messaging with project milestones.
• Facilitate stakeholder engagement through workshops, briefings, and feedback loops.
• Monitor adoption and continuously improve communication effectiveness.

Skills

IT communications

Change management

Storytelling skills

Stakeholder engagement

Agile methodologies

Waterfall methodologies

Job description

Join our forward-thinking Technology division as a Technology Change & Communications Lead, where you'll lead strategic communications and change enablement across a portfolio of impactful IT projects.

This is a unique opportunity to shape how technology-driven change is communicated and adopted across a global organisation. If you're a skilled communicator with a passion for translating complex technical initiatives into clear, engaging narratives—and thrive in collaborative, fast-paced environments, we’d love to hear from you.

What you'll do:

• Develop and deliver communication strategies for major IT initiatives.
• Lead change enablement to support adoption of new systems, tools, and processes.
• Partner with cross-functional teams to align messaging with project milestones.
• Facilitate stakeholder engagement through workshops, briefings, and feedback loops.
• Monitor adoption and continuously improve communication effectiveness.

What you'll bring:

• Proven experience in IT communications, change management, or project delivery.
• Strong storytelling skills tailored to both technical and non-technical audiences.
• Familiarity with Agile and Waterfall methodologies.
• Excellent stakeholder engagement and facilitation capabilities.

What we offer:

• A people-first culture that values transparency, collaboration, and continuous learning.
• Opportunities for professional development and career advancement.
• A supportive environment where diverse perspectives are welcomed and respected.
• The chance to make a meaningful impact on how technology is delivered and adopted across the firm.

We’re committed to building an inclusive workplace where everyone feels they belong. If you're ready to lead change and drive engagement across transformative technology programmes, we encourage you to apply.