Technology Business Analyst

Fastmarkets; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading price-reporting agency in Greater London is seeking a Technology Business Analyst to implement a new Content Management System. The ideal candidate will have extensive experience with headless CMS, excellent communication skills, and a keen attention to detail. This role involves working with diverse stakeholders and navigating complex project environments. A competitive compensation package and opportunities for growth are provided.

Qualifications

• Extensive commercial experience of implementing headless CMS - preferably Kontent.ai.
• Business knowledge of news, pricing and commodities.
• Experience of large-volume data migration from legacy to new applications.

Responsibilities

• Implement a new Content Management System (CMS).
• Support every stage of the project lifecycle including integration and testing.
• Analyze large data sets for cleansing and transformation.

Skills

Data analysis

Communication skills

Team collaboration

Scrum facilitation

Attention to detail

Tools

Jira

Confluence

Azure

AI products

Job description

Company Description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond.

Job Description

Job Purpose

The Technology Business Analyst (Tech BA) will be a key member of a project team to implement a new Content Management System (CMS) to replace multiple legacy CMS. They will work with a broad stakeholder group of internal Fastmarkets teams, the product vendor and implementation partner to deliver the target state and business benefits. They will also support discovery work to shape the next project phase of this multi-year initiative.

During the first phase, they will support every stage of the remaining project lifecycle through:

• Integration
• Migration
• Testing
• Rollout
• Post go-live support

This role demands a combination of strong data analysis and technical skills, effective communication and the ability to navigate the complexities of a dynamic environment from both a technology and a stakeholder perspective.

Key Interfaces

• Global Head of Editorial and Pricing
• Global Head of Analytics
• Head of Content and Pricing Operations
• Pricing and Content Operations Specialists and Production Specialists
• Editors, Reporters, Analysts and Economists
• Product Directors
• Product Managers
• Engineering Managers
• IT Operations
• Information Security officers
• Site Reliability Engineering
• Programme Managers
• Project Managers
• Software Engineers
• QAs
• Scrum Masters

Qualifications

Knowledge, Experience and Skills

We are looking for an individual who is highly motivated, driven and has a passion to be part of a fast-paced, successful team.

Fundamentals

• Extensive commercial experience of implementing headless CMS - preferably Kontent.ai - and related taxonomies, content models and workflows.
• Business knowledge of news, pricing and commodities and working with Editors, Reporters, Product Managers and Technology stakeholders.
• Ability to demonstrate extensive commercial experience across a wide range of projects at a wider range of companies.
• Previous experience acting as a Scrum Master to facilitate Scrum events.
• Experience of large-volume data migration from legacy to new applications.
• Able to analyse large data sets for analysis, cleansing and transformation.

General skills

• Excellent verbal and written communication skills to produce high-quality documentation appropriate for business and technical stakeholders.
• Comfortable in taking ownership for ensuring clarity on the detailed implementation and ensuring smooth communication.
• Confidence for initiating and leading workshops, meetings, testing and training with business and technical stakeholders.
• Ability to operate within different environments and work with varied processes, stakeholders, and delivery challenges.
• Experience of working on projects with third parties including product vendors and implementation partners.
• Mindset of collaboration and teamwork for delivery as part of remote teams and able to build relationships with a broad range of stakeholders at all levels of the organisation.
• Attention to detail: able to analyse a problem from every angle and validate assumptions.

Technology

• Experienced the end-to-end software development lifecycle, from requirements gathering to test, go-live and post-go-live support and documentation.
• Able to demonstrate a solid understanding of the fundamentals of software development, SaaS and Azure-based cloud infrastructure.
• Considers information security and compliance requirements during analysis and design and rigorously tracks their implementation.
• Knowledge and experience of AI enabled products and commercial opportunities e.g. LLMs.
• Experience of working in a hybrid Waterfall and Agile delivery environment.
• Experience with identifying, specifying, and testing new or modified system interfaces and feeds e.g., APIs, JSON, HTML etc.
• Experience of projects built in Microsoft technologies and Azure e.g. Blob storage.
• Practical experience of using tools such as Jira, Confluence, Miro and Lucid Charts.

Additional Information

Our Values

• METRICS DRIVEN. We use insights to improve our customers' experience and our business performance
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
• CUSTOMER CENTRIC. We are customer-centric in all that we do
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

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