Technician - Support Services

ANGLIAN WATER; Huntingdon; On-site; GBP 27,000; Full time

Job summary

A regional water utility company is looking for a Technician in Support Services in Huntingdon. This permanent, full-time role involves procurement and administration tasks, supporting laboratories and field functions. Successful candidates will have strong communication skills, experience in customer service, and ideally be trained in SAP. Benefits include a competitive pension scheme, private healthcare, and flexible work arrangements.

Benefits

Competitive pension scheme

Private healthcare

Annual bonus scheme

25 days holiday

Paid time off for illness

Free parking

Family-friendly policies

Qualifications

• Ability to communicate with people at all levels.
• Reliability and commitment in work.
• Experience in answering account queries and processing payments.
• Ideally trained in SAP.

Responsibilities

• Provide support to the Support Services Manager.
• Ensure visitors are signed in and supervised.
• Prepare meeting rooms and manage consumables.
• Conduct procurement activities including SAP ordering.
• Be the first contact for enquiries on goods and services.
• Maintain records of spending and monthly reports.

Skills

Communication skills

Reliability

Customer service

SAP trained

Data input accuracy

Confident telephone manner

Job description

Technician – Support Services (Procurement)

Circa £27,000 dependent on skills and experience

Permanent, full time, 37 hours per week

Huntingdon

Tap into your potential and test a new career with Anglian Water!

This exciting role provides a procurement service to the laboratories and field-based functions. As part of this role you’ll liaise with suppliers of services to the laboratory and sampling functions, and provide a facilities service for the laboratories.

Key responsibilities:

• Provide support to the Support Services Manager
• Ensure all visitors to site are signed in and supervised during their visit
• Prepare meeting rooms and ensure all consumables are available
• Make staff aware of deliveries
• Procurement activities including SAP ordering, monitoring of temporary staff contracts/orders, and day to day operation of contracts for the supply of lab chemicals and equipment
• Be the first point of contact to deal with any enquiries relating to ordering or delivery of goods and / or services
• Deal with general lab service queries
• Maintain SAP in line with training and guidance
• Accurate and current records of spend to be kept
• Maintenance of monthly standard reports

As a valued employee you’ll be entitled to:

• A competitive pension scheme where we double-match your contributions up to 6%
• Private healthcare for your peace of mind
• An annual bonus scheme
• The opportunity to volunteer in your local community
• 25 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays
• Life cover (8x your salary) and personal accident cover (up to 5x your salary)
• Flexible benefits to support your well-being and lifestyle
• Paid time off for illness, both physical and mental
• Free parking at all office locations, sites, and leisure parks
• Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave

What does it take to be successful?

• Able to communicate with people at all levels
• Reliable and committed
• Able to deal with answering account queries, processing payments and being an excellent first point of contact
• Ideally you will be SAP trained
• Ability to help customers over the phone and in person
• Able to prioritise effectively
• Accurate data input into various databases and spreadsheets
• Confident telephone manner

Inclusion at Anglian Water:

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing date: 9th December 2025

#loveeverydrop