Technician Supervisor - HGV - Wilstead, Bedford

Volvo; Bedford; On-site; Full time

Job summary

A leading vehicle manufacturer in Bedford is seeking a Technician Supervisor to lead their workshop team. In this role, you will manage a team of automotive technicians, ensuring high quality and timely service. The ideal candidate has NVQ Level 3 in Heavy Vehicle Maintenance, strong leadership skills, and is customer-focused. The position offers competitive salary and benefits including a signing bonus, generous holiday, and healthcare plan.

Benefits

Generous pension plan

25 days holiday + bank holidays

Healthcare plan including dental insurance

Enhanced parental leave

First-class training and career development

Employee benefits with retailers and gyms

Qualifications

• Qualified to manage and motivate a team of technicians.
• Proficient in technical issue analysis and solution proposals.
• Strong organizational and methodical skills.

Responsibilities

• Lead, motivate, and support the team of technicians.
• Allocate tasks and ensure deadlines are met.
• Conduct diagnostics and provide technical support when required.

Skills

Team leadership

Communication

Problem-solving

Technical analysis

Organizational skills

Education

NVQ Level 3 in Heavy Vehicle Maintenance & Repair

Tools

GDS and Impact systems

Microsoft Outlook

Job description

Overview

Technician Supervisor, HGV – Volvo Truck & Bus (Wilstead, Bedford)

Lead the workshop. Build the team. Drive the future with Volvo.

OTE up to £49k p.a - (includes 1 in 4 Saturdays @ time and a half)

£1000 signing bonus! (direct applicants only)

• Salary up to £24 per hour

Working a rotating shift pattern 0600hrs to 1430hrs / 1430hrs to 2300hrs

• 1 in 4 Saturdays 0700hrs to 1200hrs @ overtime - time and a half

We’re looking for a hands-on Technician Supervisor to keep our workshop running smoothly and our customers on the road

Are you an experienced automotive technician with leadership skills, ready to take the next step in your career? Volvo Trucks is seeking a motivated Technician Supervisor to lead our expert team in Wilstead, Bedford.

Ready to take a step up in your role?

Working closely with the team in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality. Effective communication with the Workshop Controller and CSR’s to ensure that technicians have valid job specifications and time budget prior to work commencing. Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process. Maximising the shift’s performance through effective problem solving, coaching & development.

Who are you

Required Competences

• Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Workshop experience – ideally in trucks/buses – with some supervisory know-how.
• A strong communicator who can get the best out of a team.
• Organised, proactive, and customer-focused.
• Full UK driving licence (HGV licence a big plus)

• To be able to manage and motivate a team of technicians in their daily activities
• To be able to coach and provide support and guidance to your team of technicians.
• To be able to effectively communicate at all levels both written and verbally
• To have questioning, listening & information gathering skills
• To be able to work in an organised & methodical manner ensuring that all daily tasks are completed
• To be able to modify your approach in specific circumstances to ensure a positive outcome
• To be able to understand & analyse technical issues & propose appropriate solutions
• To be able to delegate work to the appropriate personnel
• To be able to operate GDS and Impact systems, specific to the GVS process stages
• Basic knowledge of Microsoft Outlook

We can offer you

• Generous pension plan
• 25 days holiday raising to 30 days with service + bank holidays
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity and foster leave
• First-class training and career development with a global brand.
• Many benefits for yourself, family and friends including High St Retailers, travel & hotel, gym memberships, theme park days
• A supportive, friendly team where your ideas count.
• The chance to work with industry-leading vehicles and technology

What you will be doing

• Leading, motivating, and supporting our team of technicians.
• Allocating jobs and making sure deadlines are smashed.
• Getting stuck in with diagnostics and technical support when needed.
• Keeping safety, quality, and efficiency at the heart of the workshop.
• Working closely with the Service team to deliver top-class customer care.

Ready for the next move?

Ready to drive your career forward? Apply today and join the Volvo Truck & Bus family in Wilstead, Bedford

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.