Technician (Assistive Technologies) Band 4

The Children's Trust; Tadworth; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading charity for children with acquired brain injury seeks a Technician (Assistive Technologies) to support equipment management and deliver high-quality interventions. This role involves working closely with therapy and education teams to implement assistive technology solutions. The ideal candidate has experience in managing technology and is committed to the organization’s values. The position offers competitive salary and comprehensive benefits, including generous leave and professional development opportunities.

Benefits

Free on-site parking

Subsidised cafeteria

On-site staff accommodation (subject to availability)

Opportunity for professional development

Qualifications

• Experience of using assistive and rehabilitation technology to support participation.
• Experience of working with children, young people, and their families.
• Ability to cope in a demanding environment.

Responsibilities

• Provide technical support to therapy teams and educational staff.
• Maintain accurate records of interventions.
• Support the delivery of high-quality, evidence-based interventions.

Skills

Experience in managing and repairing technology

Good IT skills

Competent verbal, non-verbal and written communication skills

Ability to work independently and as part of a team

Education

GCSE or equivalent in Numeracy and Literacy

IT Qualification

Tools

Windows devices

iOS devices

Job description

Technician (Assistive Technologies) Band 4

An exciting opportunity has arisen for a Technician (Assistive Technologies) Band 4 to join our Rehabilitation services team at The Childrens Trust School. This role is to play a key role in delivering high-quality, evidence-based support across multidisciplinary teams within the areas of assistive technology and neuro technology.

For more information about the role please click on the job title.

This role is not open to sponsorship.

Main duties of the job

The role of Technician (Assistive Technologies) is to play a key role in delivering high-quality, evidence-based support across multidisciplinary teams within the areas of assistive technology and neuro technology. The focus of this role is to support the delivery of outcome-focused interventions that promote safe care, functional independence, and active participation for children and young people through the use of assistive technology (for example AAC, switches, powered mobility and environmental controls) and neuro-technologies (e.g. robotics, anti-gravity, virtual reality, wearable technology).

You will primarily provide technical support to therapy teams, education staff, and other professionals involved in supporting children, young people, and their families. This involves the procurement, integration, asset management, and maintenance of assistive and neuro technologies to ensure effective and coordinated care. The role will also support therapists with assessments and interventions, with you working collaboratively with health, therapy, and education professionals.

About us

About Us

The Childrens Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Job responsibilities

Assistiveand Rehabilitation Technology Skills and Responsibilities

Support child-facing staff in the implementation of assistive and neuro technology into existing routines to improve participation.

Support the assistive and neuro technology teams with the technical procedures required to bring devices safely into the hands of the children who need it. This includes the sourcing, preparation, set up and maintenance of devices, and logging these actions on a digital record.

Work as part of the AT team on our planned preventative maintenance schedule to ensure equipment is working and safe to use.

Work with child-facing staff to make and amend vocabularies, configure apps, create activities, and innovate in the AT space to ensure all children have opportunities to participate fully through the latest technology.

Provide training to the child-facing staff on fundamental assistive and rehabilitation technology skills and knowledge, while advancing your own skills.

Support and troubleshoot queries from educational, health and therapy staff.

Support work with device developers in neuro-technology to support demonstrations and trials in practice of new technology.

Clinical Skills and Responsibilities

Support the delivery of high-quality, evidence-based interventions for children and young people attending The Childrens Trust School and Rehabilitation Services, under the supervision of qualified therapists.

Maintain accurate and appropriate records of interventions, in line with legal, professional, and organisational requirements.

Operate as an autonomous technician, responsible for the maintenance of assistive and rehabilitation equipment across the site.

Monitor equipment and stock levels for therapy departments, identifying items for replenishment; process equipment orders as required.

Work with the multidisciplinary team to document and minimise risk of harm encountered when children and young people use assistive and rehabilitation technology.

Support the management and oversight of specialist equipment across therapy teams.

Work flexibly across different areas of the site, including the School, New Cheyne Centre, and Children & Family Services.

Actively participate in team and service meetings.

Support data collection for audits, service evaluation and outcome data related to usage and effectiveness of assistive and neuro technology.

Uphold the organisation’s values and promises in all aspects of your work.

Demonstrate a working knowledge of relevant regulatory frameworks, including CQC, Ofsted Care and Education, Children's Home Regulations, and Keeping Children Safe in Education (KCSIE).

Undertake other duties within your skills and abilities, as reasonably required by the organisation.

Managementof Self and Others

Ensure compliance with health and safety regulations, including safe equipment use and proper storage of materials.

Uphold confidentiality and information governance standards, maintaining dignity, privacy, and respect for children and young people.

Actively participate in Peer Support Sessions and share new learning and skills with the wider team.

Engage in monthly supervision and annual Performance Development Reviews (PDRs) inline with The Childrens Trust requirements.

Manage time effectively, prioritising tasks and delegating appropriately.

Prepare for PDRs by identifying learning objectives, setting targets, and seeking development opportunities to meet Continuing Professional Development (CPD) requirements.

Take part in in-service competency training and teaching sessions as appropriate.

Support the induction of new staff, students, and multidisciplinary team members.

Complete all mandatory training in accordance with The Childrens Trust policies.

Communication

Communicate effectively with children/young people (applying the principles of consistent communication).

Facilitate effective communication with families and members of the multidisciplinary team.

Maintain clear and concise documents and records, in accordance with The Childrens Trust Policies.

Ensure documents are managed confidentially at all times.

Governance

Read and implement all policies, procedures, and risk assessments, pertinent to working practice and keep up to date with policy changes as they occur.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all time.

Wellbeingand Emotional Resilience

Maintain a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognise own limitations, develop realistic goals, and use support network resources when or if necessary.

Treat challenges and problems as a learning experience.

Remain organised and focused when under pressure.

Respond appropriately and effectively to all constructive feedback.

Professionalism

Takes action and raises concerns.

Adheres to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisation’s values and behaviours at all times.

Healthand Safety

Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.

Provide evidence of all vaccinations (or medical exemption) required for the post.

Adheres to manual handling procedures and complete mandatory manual handling training.

Promote the health and safety of others.

Use the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

Wellbeingand Emotional Resilience

Maintain a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognise own limitations, develop realistic goals, and use support network resources when or if necessary.

Treat challenges and problems as a learning experience.

Remain organised and focused when under pressure.

Respond appropriately and effectively to all constructive feedback.

Motivate self and others.

Person Specification

Experience

• Experience in managing and repairing technology including asset management
• Experience of using assistive and/or rehabilitation technology to support the participation of children or adults with acquired brain injuries or complex needs or neurodisability.
• Experience of working with children, young people, and their families.
• Previous experience of working as a Technician.
• Experience of working as part of a multidisciplinary team.
• Experience with setting up and troubleshooting Windows and IOS devices

Personal Qualities

• Commitment to the vision and values of The Childrens Trust.
• Flexible and can do attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

Qualifications

• GCSE or equivalent in Numeracy and Literacy.
• IT Qualification

Skills & Knowledge

• Good IT skills and experience in troubleshooting Windows and iOS devices
• Ability to liaise with external organisations to support with troubleshooting, and organise equipment servicing and repairs.
• Competent verbal, non-verbal and written communication skills.
• Ability to work independently and as part of a team.
• Good time management.
• Ability to prioritise and plan work
• Ability to motivate self and others.
• Ability to meet the physical demands of a therapy team role.
• Ability to work flexibly to meet the needs of the service and the children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£32,199 to £34,876 a yeardependent upon experience and inclusive of London Weighting