Technical Writer

Kx; Greater London; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

KX is seeking a Technical Writer to join our Documentation team. You’ll take ownership of specific docsets and contribute to our content strategy in an AI-enabled environment.

The role involves working in a hybrid model based out of London, Belfast, Newry, Budapest or Dublin, collaborating with Engineering and Product teams to deliver clear, accurate content. You’ll work in an AI-enabled environment where you can use AI to learn quickly, accelerate drafts, support meaningful reviews, and

Qualifications

• 3+ years as a technical writer in a SaaS or developer-focused environment.
• Experience with Git and Markdown in a docs-as-code workflow.

Responsibilities

• Own documentation for specific products and align with engineering teams.
• Hands-on product exploration to improve user understanding.
• Collaborate with writers to ensure quality and consistency.
• Contribute to Git-based docs workflows using Markdown and PRs.
• Leverage AI tools to accelerate research and drafting, with accuracy checks.
• Work with Engineering, Product, and Support to meet user goals.

Skills

Technical aptitude

Hands-on testing

Independent problem solving

Docs-as-Code

Proactive communication

Adaptability

Tools

Git

Markdown

Job description

About KX

KX software powers the time-aware data-driven decisions that enable fast-moving companies to outpace competitors, realizing the full potential of their AI investments. The KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate insights at any scale, cost-effectively.

KX is essential to the operations of the world's top investment banks, aerospace and defence, high-tech manufacturing, healthcare and life sciences, automotive and fleet telematics organizations. The company has established offices and a robust customer base across North America, Europe, and Asia Pacific.

Overview Of The Role

KX is hiring a Technical Writer to join our Documentation team, take ownership of specific docsets, and contribute to our overall docs strategy and content engineering projects.

This is an exciting time for KX documentation and technical content. Solid foundations underpin ambitious projects to improve the documentation user experience, from internal workflows to the external website and overall product experience.

You’ll work in an AI-enabled environment where you can use AI to learn quickly, accelerate drafts, support meaningful reviews, and validate content and code samples. You still lead the outcome, creating content that is clear, accurate, and delivers what our readers need most.

You’ll join a talented but small docs team, where you can contribute to a variety of projects and support a knowledgeable Engineering group who really care about great documentation. Take a look at our products and docs, tell us what you think, and share some writing samples or GitHub contributions.

Location & Workplace Type

Hybrid working model based out of London, Belfast, Newry, Budapest or Dublin

Skills

• Technical aptitude: you’re comfortable navigating technical systems and talking to engineers
• Hands-on approach: you test things yourself and troubleshoot when things don’t work as expected
• Independent problem-solving: you’re curious about how things work, comfortable investigating systems, and good at simplifying complexity
• Docs-as-Code: you’re comfortable using Git and Markdown to revise, build, and troubleshoot documentation within a fast-paced SDLC
• Proactive communication: you’re confident working transparently with developers and product managers, while aligning with writers on structure, style, and information architecture
• Adaptability: you embrace change, learn new tools and approaches quickly, and are willing to rethink established ways of working

Essential Experience

• 3+ years working as a technical writer in a SaaS or developer-focused environment, with writing samples or GitHub profile contributions
• Experience working with Git and Markdown in a docs-as-code workflow

Preferred Qualifications

• AI-fluency: you’ve started using generative AI tools to accelerate technical understanding and content development. You also understand their limits and validate everything
• Bonus: experience working with database products or complex cloud-native systems

• Own documentation for specific products, and lead and support development teams toward shared content goals
• Get hands-on: try our products, explore new features, and put yourself in the position of a user
• Partner with other writers and colleagues to ensure quality and consistency while building a top-class docs user experience
• Contribute directly to our Git-based docs workflows using Markdown, merge/pull requests, and SME/peer reviews.
• Use AI tools and skills to accelerate research, drafting, and reviews, while validating technical accuracy before publishing.
• Collaborate with Engineering, Product, and Support teams to ensure documentation effectively supports user goals.