Technical Training Officer

Acorn Stairlifts UK; Long Lee; On-site; GBP 29,000; Full time

Job summary

A leading stairlift manufacturer is seeking a Technical Training Officer to join its Training Team in Long Lee. The role involves training delegates on stairlifts, creating training materials, and ensuring effective communication of product knowledge. Candidates must have a technical background and strong communication skills. This position offers a competitive salary and various employee perks, making it a great opportunity for those passionate about training and development.

Benefits

Comprehensive induction and training

Healthcare and pension schemes

Free on-site parking

Gym membership discounts

Monthly reward scheme

Refer-a-friend bonus

Qualifications

• Experience in a technical, mechanical or training background is essential.
• Must be able to display the Acorn Values.
• Additional language skills are advantageous but not essential.

Responsibilities

• Train internal and external delegates on stairlifts both onsite and virtually.
• Complete training reports for each delegate and session.
• Adapt and create new training courses while auditing current courses.

Skills

Technical background

Strong verbal communication

Customer focus

Problem-solving skills

Computer literate

Planning and organising

Job description

Overview

We are currently looking for a Technical Training Officer to join our Training Team at our Headquarters in Steeton (West Yorkshire, UK).

The purpose of the role is to ensure all internal and external delegates receive the required training necessary to carry out their roles.

Working Hours: Monday to Friday, 8:00am to 4:30pm

Salary: £29,000

Why join Acorn?

• Comprehensive induction and training
• Investors in People accredited employer
• Healthcare and pension schemes
• Free on-site parking & great transport links to Leeds, Bradford & Skipton
• Subsidised on-site canteen
• Cycle to work scheme
• Gym membership discounts
• Company events
• Monthly reward scheme – Acorn Achievers
• Refer-a-friend bonus – earn up to £100!

Key responsibilities

• Training internal and external delegates on all aspects of our stairlifts both onsite and virtually
• Completing training reports for each delegate and each session
• Involvement with adapting and creating new training courses along with audits of current courses to support continuous improvement
• Working with internal departments on their training requirements where needed
• Assisting with the development of new designs
• To communicate effectively and gain the delegates understanding of all aspects of the product
• Keep training records up to date and adhere to schedules
• To be willing/able to travel worldwide to assist other areas of the business
• To assist Quality Control for Technical Reports when requested

Skills and Experience

• Having worked in a technical, mechanical or training background is essential
• Strong verbal communication skills
• Internal and external customer focus
• Problem solving skills
• Be computer literate
• Additional language advantageous but not essential
• Planning and organising skills
• Must be able to display the Acorn Values

OUR VALUES

• Quality of the products we make and sell and the service we provide
• Unity Working together as one team
• Integrity Acting responsibly and honestly to deliver on our promises
• Caring About our customers, each other and the wider community
• Ambition Taking Pride in all we do and striving to improve

Awards

• Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
• Recommend a Friend: Earn up to £100 if your referral joins Acorn.

How to apply

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.