Technical Training Design and Delivery Team Manager Calex UK Permanent/Full Time
Calex UK
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Benefits offered by this job
Job summary
Calex UK is seeking a talented Head of Technical Training to lead the design, development and delivery of automotive technical training for the Ford dealer network and partners. You will manage a team of technical trainers and content designers, aligning learning solutions with Ford standards and dealer needs.
The role requires strategic leadership, strong stakeholder skills and a track record in technical content creation, with a hybrid working arrangement and salary up to £56,000 plus bonus
Qualifications
- Substantial experience in automotive technical training, including content design, development and delivery.
- Proven experience leading and developing technical trainers, instructional designers or learning teams.
- Strong knowledge of automotive systems, diagnostics, workshop practices and emerging vehicle technologies.
- Strong understanding of adult learning principles, blended learning, assessment and learner-centred training design.
- Ability to translate complex technical information into practical, engaging learning solutions.
- Experience managing training operations, including trainer scheduling, utilisation and readiness and delivery quality.
- Experience creating technical content and managing validation, reviews, version control, approvals and retirement.
- Competence with diagnostic technology, digital learning tools, learning management systems and SCORM content.
- Excellent communication, stakeholder management, organisational and decision-making skills.
- Experience managing multiple projects, priorities and deadlines in a fast-paced environment.
- Relevant qualification in automotive engineering, vehicle maintenance, learning and development, instructional design, or a related discipline is desirable.
- Recognised automotive technical accreditation and/or equivalent industry experience.
- Knowledge of health and safety, high-voltage vehicle systems, accessibility standards and quality assurance processes.
- Experience working with external suppliers, technical partners and cross-functional stakeholders.
- Familiarity with vehicle launch programmes, project management methodologies and structured learning design processes.
Responsibilities
- Lead the end-to-end design, development, validation and delivery of automotive technical training programmes that support business, dealer and vehicle launch requirements.
- Develop and maintain accurate, engaging and brand-aligned learning content across classroom, workshop and digital delivery channels.
- Manage curriculum updates, content reviews, version control and change communications to ensure training remains current and effective.
- Coordinate training schedules, resources and delivery readiness, ensuring successful programme launches and ongoing operational support.
- Lead and develop a team of technical trainers and content designers, driving performance, collaboration, accountability and continuous improvement.
- Manage trainer capability, utilisation and scheduling, supported by skills matrices, onboarding and train-the-trainer activities.
- Ensure all learning materials and delivery activities meet technical, quality, safety, accessibility and Ford brand standards.
- Adapt global and regional Ford training content for local markets while maintaining design integrity and learner relevance.
- Drive innovation through the use of diagnostic platforms, digital learning tools, AI and emerging learning technologies.
- Build strong relationships with technical stakeholders, subject matter experts, dealers, suppliers and delivery partners to define requirements and ensure successful programme delivery.
- Monitor programme performance, learner feedback, assessment outcomes and dealer performance data, using insights to improve training effectiveness.
- Manage risks, compliance, supplier performance and operational responsibilities to ensure safe, consistent and high-quality delivery.
Skills
Education
Tools
Job description
Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.
Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.
To learn more about Calex, please visit our website at www.calexuk.com.
The Technical Training Design and Delivery Team Manager owns the design, development, maintenance and delivery of high-quality automotive technical training for the Ford dealer network and its partners through the Henry Ford Academy. Learning solutions must be technically accurate, practical, engaging and aligned with Ford standards, vehicle technologies and dealer capability needs.
The successful applicant will manage a team of technical trainers and technical content designers, setting priorities, allocating work and developing team performance. They will coordinatethe full technical learning lifecycle, from capability analysis and content creation through workshop preparation, delivery, assessment, evaluation and continuous improvement.
The role owns the creation of new automotive technical training and the review, validation, maintenance and retirement of existing materials. It ensures learning keeps pace with new vehicles, systems, diagnostics, repair methods and workshop technologies, while driving innovation in delivery quality, learner engagement, consistency and efficiency.
Reporting to the Head of Learning and Development, we expect thesuccessful applicant to buildeffective relationships with Academy teams, Ford technical stakeholders, engineering and service subject matter experts, dealer representatives, delivery partners, suppliers and external organisations to ensure training remains current, credible and effective.
- Lead the end-to-end design, development, validation and delivery of automotive technical training programmes that support business, dealer and vehicle launch requirements.
- Develop and maintain accurate, engaging and brand-aligned learning content across classroom, workshop and digital delivery channels.
- Manage curriculum updates, content reviews, version control and change communications to ensure training remains current and effective.
- Coordinate training schedules, resources and delivery readiness, ensuring successful programme launches and ongoing operational support.
- Lead and develop a team of technical trainers and content designers, driving performance, collaboration, accountability and continuous improvement.
- Manage trainer capability, utilisation and scheduling, supported by skills matrices, onboarding and train-the-trainer activities.
- Ensure all learning materials and delivery activities meet technical, quality, safety, accessibility and Ford brand standards.
- Adapt global and regional Ford training content for local markets while maintaining design integrity and learner relevance.
- Drive innovation through the use of diagnostic platforms, digital learning tools, AI and emerging learning technologies.
- Build strong relationships with technical stakeholders, subject matter experts, dealers, suppliers and delivery partners to define requirements and ensure successful programme delivery.
- Monitor programme performance, learner feedback, assessment outcomes and dealer performance data, using insights to improve training effectiveness.
- Manage risks, compliance, supplier performance and operational responsibilities to ensure safe, consistent and high-quality delivery.
- Substantial experience in automotive technical training, including content design, development and delivery.
- Proven experience leading and developing technical trainers, instructional designers or learning teams.
- Strong knowledge of automotive systems, diagnostics, workshop practices and emerging vehicle technologies.
- Strong understanding of adult learning principles, blended learning, assessment and learner-centred training design.
- Ability to translate complex technical information into practical, engaging learning solutions.
- Experience managing training operations, including trainer scheduling, utilisation, readiness and delivery quality.
- Experience creating technical content and managing validation, reviews, version control, approvals and retirement.
- Competence with diagnostic technology, digital learning tools, learning management systems and SCORM content.
- Excellent communication, stakeholder management, organisational and decision-making skills.
- Experience managing multiple projects, priorities and deadlines in a fast-paced environment.
- Relevant qualification in automotive engineering, vehicle maintenance, learning and development, instructional design, or a related discipline is desirable.
- Recognised automotive technical accreditation and/or equivalent industry experience.
- Knowledge of health and safety, high-voltage vehicle systems, accessibility standards and quality assurance processes.
- Experience working with external suppliers, technical partners and cross-functional stakeholders.
- Familiarity with vehicle launch programmes, project management methodologies and structured learning design processes.
We are looking for an individual who aligns with our company core values:
- Caring & Supportive
- Open & Honest
- Welcoming & Inclusive
- Collaborative & Inspiring
- Enjoyable & Rewarding
- Flexible & Adaptable
- Accountable & Reliable
- Healthy & Sustainable
Up to£56,000 depending on experience, pluscar allowance and bonus.
25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.
Permanent / Full Time
Monday to Friday / 40 hours per week
Hybrid – minimum 3 days at the Henry Ford Academy.
Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.
The successful candidate will be employed by Calex UK (www.calexuk.com).
Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
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