Technical Trainer - UK/EU

VeloMini; Stoke-on-Trent; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading technology firm is seeking a Technical Trainer to deliver high-quality training on their products across the UK and EU. The ideal candidate has a bachelor's degree and at least 3 years of experience in both classroom and hands-on training settings. This role requires strong communication skills and the ability to travel internationally. Flexible working hours may be necessary.

Qualifications

• Minimum of 3 years experience delivering technical training in both classroom and hands-on settings.
• Strong verbal and written communication skills.
• Demonstrated ability to facilitate hands-on learning effectively.

Responsibilities

• Deliver technical training to customers, distributors, and internal service personnel.
• Conduct training sessions in the UK, EU, and other international locations.
• Maintain up-to-date knowledge of company products and technologies.

Skills

Strong verbal and written communication skills

Project management skills

Hands-on training facilitation

Education

Bachelor's degree in a relevant field or equivalent experience

Job description

Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military installations, high-threat facilities, and checkpoints. Our solutions help combat terrorism, drug smuggling, illegal immigration, and trade fraud. With a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies, we tailor our systems to meet diverse security needs. Our commitment to imaging excellence, innovative design, and uncompromising quality ensures best-in-class performance, reliability, and user satisfaction.

Role Summary

This role is UK based remote with travel to UK and EU locations.

We are seeking a Technical Trainer to deliver high-quality operator and service training across the UK and EU, with occasional global assignments. This role involves both classroom-based and hands-on instruction across a broad portfolio of Rapiscan products and technologies.

Key Responsibilities

• Deliver technical training to customers, distributors, and internal service personnel.
• Conduct training sessions in the UK, EU, and other international locations as needed.
• Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer.
• Review and update training materials, including user manuals and presentations.
• Manage training records, student feedback, and related administrative documentation.
• Collaborate effectively within a diverse, team-oriented environment.
• Apply strong project management and presentation skills to resolve complex issues.
• Provide ongoing feedback on training improvements and customer insights.

Candidate Profile

• Bachelors degree in a relevant field or equivalent experience.
• Minimum of 3 years experience delivering technical training in both classroom and hands-on settings.
• Strong verbal and written communication skills, with a focus on engagement and clarity.
• Demonstrated ability to facilitate hands-on learning effectively.
• Willingness and ability to travel internationally and obtain necessary travel documentation.
• Flexibility to work across time zones, including attending early morning or late-night virtual meetings.
• Commitment to reporting quality issues and contributing to continuous improvement.