Technical Trainer

NATS Limited; Whiteley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

NATS Ltd seeks a Training professional to inspire continuous learning and deliver blended learning materials that are accurate, engaging and operationally relevant. You will support colleagues in developing technical understanding and apply established engineering practices to training delivery.

The role includes delivering in-person and online sessions, maintaining ~15-20 course portfolio, and ensuring training content remains current with safety-critical standards.

Qualifications

• Must hold a Higher National Certificate (HNC) at Level 4 in Electronics, Telecommunications, Computer Science or related engineering discipline.
• Alternative lower-level engineering qualifications with demonstrable engineering experience in safety-critical environments may be accepted.
• Level 3 Qualification in Training and Instruction (or equivalent) is desirable.
• Strong oral and written communication skills for clear customer and stakeholder engagement.
• Must hold a full UK driving licence.

Responsibilities

• Deliver and facilitate learning using approved materials, adapting delivery to achieve learning outcomes.
• Develop and refine training content ensuring alignment with operational use and engineering best practice.
• Coordinate training activities and conduct assessments to ensure learners progress effectively.
• Evaluate training approaches and adjust methods to suit different learning styles and maximise engagement.
• Review training documentation for accuracy and compliance, proposing improvements to Service Designers and stakeholders.

Skills

Communication

Driving licence

Education

HNC Level 4 in Electronics/Telecommunications/Computer Science

Job description

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Closing Date: Sunday 8th November 2026

Purpose of the Job:

Inspire a culture of continuous learning, enabling individuals to realise their full potential.

Contribute to the design, development and delivery of blended learning materials that are accurate, engaging and operationally relevant.

Support colleagues in developing technical understanding by applying established engineering and training practices.

Apply appropriate blended learning methods to support effective training delivery.

Principal Accountabilities:

• Deliver and facilitate learning using approved materials, adapting delivery and practical activities to achieve defined learning outcomes.
• Develop and refine training content using agreed templates and processes, ensuring alignment with operational use and engineering best practice.
• Coordinate training activities and conduct assessments, making informed judgements to ensure learners progress effectively.
• Evaluate training approaches and adjust methods to support different learning styles and maximise learner engagement.
• Review training documentation for accuracy and compliance, recommending updates to Service Designers and stakeholders where improvements are required.

Dimensions:

• Maintain and effectively deliver a course portfolio of around 15-20 courses as scheduled.
• Upon completion of cross-training, deliver training across NATS engineering domains and support delivery in additional areas where required.

Autonomy:

• Contribute to training needs analysis and deliver training solutions in line with agreed requirements, using professional judgement to ensure effective outcomes.
• Engage with stakeholders to maintain up-to-date operational understanding and ensure training content remains current and accurate.
• Apply agreed learning approaches when developing and delivering content, adapting methods as necessary to support learner success.
• Ensure training is equitable and accessible to all learners.
• Share knowledge and experience to support collaborative working across the team.

Job Scope:

Provide training in-person and online via platforms such as Microsoft Teams.

Deliver training solutions that meet agreed operational requirements, supporting both in-person and online delivery.

Monitor learner progress to meet defined training objectives.

Review delegate feedback from each course and where necessary provide recommendations for improvement to the Technical Learning design team.

Experience, Qualification & Skills:

• The candidate must hold, as a minimum, a Higher National Certificate (HNC) at Level 4 (or SQF Level 7) in Electronics, Telecommunications, Computer Science, or other relevant engineering disciplines.

Where the above qualifications are not held, the candidate must demonstrate one of the following:

• Relevant lower-level engineering qualifications (e.g., an Apprenticeship) combined with clear evidenced engineering experience gained in relevant field. Examples may include, but not limited to: Royal Navy, Royal Air Force, rail industry, or other safety-critical environments.
• Substantial, demonstrable experience acquired over a significant period in a relevant and transferable environment (such as ATSEP or similar domains).
• Experience supporting systems within safety-critical sectors, with hands-on maintenance engineering experience, gained in environments such as the Royal Navy, Royal Air Force, rail, or similar.
• The candidate shall demonstrate a clear understanding of safety-critical systems, and the potential impacts these systems may have within operational environments.
• Prior real-world training delivery experiences are essential for this role. A Level 3 Qualification in Training and Instruction (or an equivalent teaching/training certification) is desirable.
• The candidate must possess strong oral and written communication skills, with the ability to present information clearly, accurately, and succinctly to customers and stakeholders who may not share the same level of operational engineering knowledge.
• Must be the holder of a full UK driving licence.

Additional Information:

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS

All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance.

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely.

If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability.