Technical Trainer

RAC; Walsall; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

RAC is seeking a Technical Trainer to raise the technical skills and confidence of colleagues across our automotive operation. You will induct new staff, mentor Apprentices and train non-technical teams, turning complex topics into clear, practical guidance.

Fluent communication, presentation and coaching are essential, with a strong focus on safety and high technical standards. Your automotive experience will bring real-world context to learning.

Qualifications

• Automotive qualification recognised (IMI Level 3, City & Guilds Level 3, NVQ Level 3) is required.
• Ability to translate technical information into engaging learning for varied audiences.
• Excellent communication, presentation and coaching skills with adaptability.
• Training experience or a recognised training qualification is desirable but not essential.
• Focus on safety and consistent technical standards in training delivery.

Responsibilities

• Deliver engaging technical and skills-based training to RAC colleagues.
• Lead inductions for new Patrol, SMR and other operational colleagues.
• Train and support Apprentices as they develop automotive knowledge and practical skills.
• Deliver learning to non-technical colleagues, simplifying automotive topics.
• Provide practical classroom and blended learning, adapting to audiences.
• Coach and assess learners with clear, constructive feedback.
• Create a safe learning environment encouraging questions and practice.
• Use automotive experience to illustrate training with real-world examples.
• Collaborate with teams to reflect RAC and member needs in training.
• Support ongoing development and improvement of training content.

Skills

Automotive knowledge

Training delivery

Communication skills

Coaching

Adapt learning to audience

Education

IMI Level 3

City & Guilds Level 3

NVQ Level 3 in Light Vehicle Maintenance and Repair

Job description

About The Role

Join the RAC as a Technical Trainer and help colleagues across our automotive operation build the technical skills, practical knowledge and confidence to succeed.

As a Technical Trainer, you'll support learning across a wide range of roles at the RAC. From welcoming new Patrol and SMR colleagues through induction to developing Apprentices and supporting non-technical teams, you'll make complex automotive subjects clear, practical and relevant.

This isn't just about delivering technical courses. You'll provide both technical and skills-based training, adapting your approach to different audiences, experience levels and learning needs. You'll help colleagues understand not only how to do their role, but how to do it safely, confidently and to the standards our members rely on.

What you'll do

• Deliver engaging technical and skills-based training to colleagues across the RAC.
• Lead inductions for new Patrol, SMR and other operational colleagues.
• Train and support Apprentices as they develop their automotive knowledge and practical skills.
• Deliver learning to non-technical colleagues, making automotive and operational subjects easy to understand.
• Provide practical, classroom and blended learning, adapting your style to suit different audiences.
• Coach and assess learners, giving clear, constructive feedback that supports their development.
• Create a safe and supportive learning environment where colleagues feel comfortable asking questions and practising new skills.
• Use your automotive experience to bring training to life through relevant, real-world examples.
• Work with operational and technical teams to ensure training reflects the changing needs of the RAC and our members.
• Support the development and continuous improvement of training content and learning programmes.

What you'll need

• Strong automotive technical knowledge, ideally gained within vehicle maintenance, repair, diagnostics or roadside assistance.
• The ability to turn technical information into clear, engaging learning for both technical and non-technical audiences.
• Confident communication, presentation and coaching skills, with the ability to adapt to different learning needs.
• A recognised automotive qualification, such as an IMI Level 3, City & Guilds Level 3, NVQ Level 3 in Light Vehicle Maintenance and Repair, or equivalent.
• A strong understanding of safe working practices and the importance of consistent technical standards.
• Previous training experience or a recognised training qualification would be desirable, but it is not essential. We are more interested in your technical knowledge, communication skills and ability to help others learn.

Why RAC?

For morethan 128 years, we’ve been keeping drivers moving, and today we’re trusted byover 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, andopportunity go hand in hand.

We welcomepeople from every background, value every voice, and back your growth everystep of the way. At the RAC, you can bring your full self to work and we’ll bewith you every step of the way to help you grow and develop your career.