Technical Through Life Support Manager, NACE UK

FCDO Services; England; On-site; GBP 48,000 - 54,000; Full time

Job summary

A UK-based governmental agency is seeking a Technical Through Life Support Manager to oversee technical equipment acquisition and maintenance. This role involves managing budgets, ensuring compliance and safety in high-risk areas, and providing training on equipment use. Ideal candidates will have a Level 3 qualification in Security or Engineering and possess strong problem-solving skills. This position offers a competitive salary, generous benefits, and opportunities for professional development.

Benefits

Generous holiday entitlement

Access to training and development opportunities

On-site gym and nursery

Interest-free loans for season tickets and bikes

Qualifications

• Strong understanding of technical aspects of equipment used.
• Ability to manage tasks and maintain accurate records.
• Comfortable with overseeing budgets and making cost-effective decisions.

Responsibilities

• Manage procurement process and contracts for technical equipment.
• Ensure compliance and safety in high-risk areas.
• Provide technical support and training on equipment usage.

Skills

Problem-solving

Budget management

Safety regulations knowledge

Technical understanding of equipment

Education

Level 3 qualification in Security/Engineering

NEBOSH General Certificate

Level 3 qualification in Physics/Software Development/Technology

Job description

FCDO Services

Technical Through Life Support Manager, NACE UK

Reference: 439910

Salary: £48,801 - £53,697

Location: Based in Hanslope Park, Milton Keynes

Free shuttle bus available between central Milton Keynes and Hanslope Park

Permanent, full-time role

At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more.

Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

Beyond our worldwide work in construction, logistics, and more, we're also home to the UK National Authority for Counter Eavesdropping (UK NACE). Working at the cutting edge of technology, the teams at UK NACE guard against technical espionage, provide policy advice to the government, investigate threats, and more – all to protect our nation's secrets. Now, you’ve got the opportunity to join them.

Keeping the nation’s secrets, secret.

Working on one-of-a-kind projects.

Vital to national security.

It all matters.

Build and secure our technical equipment, contribute to a safer UK

Technical Equipment Acquisition will be key. You’ll identify, source and purchase new equipment – managing the procurement process and negotiating contracts. Plus, you’ll be responsible for overseeing the maintenance, repair, and upkeep of all technical equipment. This will entail developing maintenance schedules and managing inventory, including maintenance records, usage data and liaising with finance for audit purposes. You’ll manage budgets for equipment maintenance, repairs, and replacements.

Our laboratories, x‑ray facilities, and workshops are high‑risk areas. You’ll ensure that all equipment is risk‑assessed, hazards are managed, technical issues are resolved, and that all is compliant and safe. Across the NACE department, you’ll be a champion for cultural change in ensuring safety, and you’ll be a quorate member of the UK NACE Health and Safety Sub‑Committee. Also, you’ll provide training on the proper use and maintenance of equipment, producing knowledge‑based articles and reference material for users. At times, you’ll manage a team of technicians or other staff involved in equipment maintenance. You’ll be the go‑to person for technical support, answering questions and providing analysis and advice. As well as this, you’ll proactively seek feedback on how equipment is functioning.

When a kit returns from overseas, you’ll look through and test all the kit to make sure that it all works sufficiently and diagnose any issues that may occur, especially those that have not been logged.

We’d like you to propose changes to work processes and procedures, contributing to our culture of continual improvement and efficiency. You’ll maintain your own professional development, reading up on expertise on the latest technologies, best practice to support, and grow defensive capability.

What you’ll bring to the role

To be a good fit, you’ll bring a strong understanding of the technical aspects of the equipment that FCDO Services uses. Your aptitude for problem‑solving means that you’re ready to take on technical issues. Plus, you’re aware of relevant safety regulations and procedures – this is underpinned by a NEBOSH General Certificate, or you’re willing to obtain one.

You’re able to manage multiple tasks, prioritise effectively, and maintain accurate records. Also, you’re comfortable overseeing budgets and making cost‑effective decisions.

To apply, you must hold a Level 3 qualification in Security or Engineering, or alternatively a Level 3 qualification in Physics, Software Development, or Technology.

It would be a plus if you’ve managed a small team before. Effective asset and supply chain management experience would also be good see. As would experience of training or creating documentation for learning. An understanding of Machine Safety, relevant regulations, and the safe use of machinery (ACoP), along with a Level 5 qualification in Security or Engineering, would be desirable. You may be a member of a relevant professional body.

Discover the support you need to grow your career further

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement, and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on‑site gym, nursery, café, and restaurant, and we offer interest‑free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need.

Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual‑embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Closing date: Apply before 11:55 pm on Monday 5th January 2026

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.