Technical Systems Adminstrator

Greenyard; King's Lynn; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

4% Employer Pension Contribution

20 days holiday increasing to 26 days

Healthcare Cashback Scheme

Cycle to Work Scheme

Salary Sacrifice Electric Car Scheme

Free on Site Parking

Job summary

Greenyard is seeking a Technical Systems Administrator to join our UK team at the Boston site in Lincolnshire. You will support the Quality Manager by maintaining QMS processes and handling KPI reporting, audits and continuous improvement initiatives.

You will manage supplier non-conformances, customer complaints systems, internal audits, and ensure compliance with COP and BRCGS guidelines, while coordinating with external auditors and site teams.

Qualifications

• Excellent IT and data handling skills with Microsoft tools.
• Experience in quality principles and regulatory compliance in food manufacturing.
• Strong communication across levels and ability to work in a team or alone.
• Proactive, well organized and detail oriented.

Responsibilities

• Support the Quality Manager with KPI reporting and trend analysis of microbiology results and complaints.
• Log and investigate customer complaints; respond to customers as required.
• Issue supplier non-conformances and manage B2B non-conformances in the UK portal.
• Lead in audits, maintain audit templates aligned with COP and BRCGS guidelines.
• Monitor non-conformance logs and support pest control, calibration, and traceability exercises.
• Assist with continuous improvement, health, safety and environmental efforts.

Skills

Excel

PowerPoint

Office 365

IT Skills

Communication

Quality Principles

Regulatory compliance

Tools

Bizzmine

IAuditor

Job description

Greenyard is a global market leader in fresh, frozen, and prepared produce. The Company provides efficient and sustainable solutions to customers and suppliers through best-in-class prodcuts, market leading innovation and outstanding service. In doing so, it helps us enable a healthier future.

We have a fantastic opportunity to join our UK Team within our Frozen Division working within our Techncial Team at our site in Boston, Lincolnshire

As Technical Systems Adminsitrator you report to the on site Quality Manager

Key Responsibilities

• Support the Quality manager in completion and reporting of KPI’s including trending of microbiological results, customer complaints, ATP trends etc.
• Complaints – logging of customer complaints onto the business customer complaint portal, carrying out investigations into complaints and responding to customers as required.
• Issuing supplier non-conformances as and when required. Management of Bizzmine (customer complaint portal) for B2B non-conformances received to the UK, issuing NCs and replying to the customer(s).
• Ensure customer interface internally and externally are managed professionally and in a timely manner. Contribute to customer audits and visits, leading in areas of expertise.
• Conduct audits as part of the internal audit team.
• Support the technical team by ensuring the Audit templates on IAuditor is in line with the COP and BRCGS guidelines
• Monitor and control the Internal and External Non-Conformance logs
• Pest Control – manage the on-line system, schedule etc. working in conjunction with the contractor ensuring that the system is in line with relevant customer and legal requirements.
• Calibration – manage the system and ensure site remains compliant with agreed requirements.
• Routinely conduct scheduled traceability exercises and instigate any non-conformances and corrective actions as necessary.
• To operate in a safe working manner and support the business on continuous improvements relating to health, safety and the environment.
• Involvement with projects and additional ad hoc duties as requested.
• General admin duties within technical team e.g. issuing/updating documents as part of site QMS

Person Specification

• Excellent IT Skills (Excel, Powerpoint, Office 365)
• Effective communication sills across all levels
• Understanding of Quality Principles
• Experience of working within a Technical role in a food manufacturing environment
• Experince in regulatory compliance, within food manufacturing and retailer codes of practice
• Able to work within a team and also alone to complete onjectives
• Proactive and Self motivating
• Good organisational skills
• Excellent attention to detail
• Good problem solving skills
• Able to work under pressure and meet the specifice timeframes
• Must be flexible to meet business needs

Values

• Reliable
• Entreprenerial
• Creative
• Patience? actually Sharing
• Sharing

UK and occasionally international travel will be required to other company sites , suppliers or to industry events

The role may involve extended hours or weekend work during critical periods.

Benefits

• Competetive Salary
• 4% Employer Pension Contribution
• 20 days holiday increasing to 26 days after one year (excluding bank holidays)
• Healthcare Cashback Scheme
• Cycle to Work Scheme
• Salary Sacrifice Electric Car Scheme
• Free on Site Parking