Technical Systems Administrator

TPP (The Phoenix Partnership); York and North Yorkshire; On-site; GBP 45,000 - 52,000; Full time

Job summary

A leading digital health technology company in the UK is seeking an IT Support Specialist to manage and upgrade enterprise systems and provide internal support. The role offers a salary of £45,000 with excellent benefits, including holiday entitlement, social events, and health cover. Ideal candidates will have a technical mindset and a degree or relevant IT support experience.

Benefits

Fantastic holiday entitlement

Regular social events

International travel opportunities

Life insurance

Health, Dental, and Travel cover

Pub Fridays

Birthday meal allowance

Qualifications

• Achieved or predicted 2:1 in any degree or 1 year experience in IT support.
• Technical mindset and passion for new technology.
• Ability to travel internationally for audits.

Responsibilities

• Manage and upgrade enterprise server and storage hardware.
• Provide internal support for PCs and mobile devices.
• Conduct vulnerability management using scanning tools.

Skills

Technical mindset

Problem-solving

Knowledge of operating systems (Windows, iOS, MacOS, Android)

Experience with vulnerability management

Active Directory administration

Firewall management

Monitoring network systems

Education

2:1 degree or above in any discipline or 1 year in 2nd Line IT Support

Tools

Nessus

Microsoft Active Directory

Office 365

Ninite

PDQ

Job description

Responsibilities

• Managing, maintaining and upgrading enterprise server and storage hardware
• Providing internal support for office hardware including PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android)
• Vulnerability management using scanning tools such as Nessus
• Remediation / automation of software rollout using Ninite/PDQ
• Configuring and monitoring of Anti-virus software & Mobile Device Management
• Firewall/Switch management - Configuration, patching and upgrading
• Administering Microsoft Active Directory, Exchange Server & Office 365
• Achieving recognised Cyber Security accreditation
• Management of video conferencing
• Management of enterprise level phone system
• Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting
• Continuously improving and keeping up with the IT business needs of the organisation
• Configuring/Testing new hardware and software technologies
• Actively resolving problems and issues with computer and server systems
• International travel to audit data centres, oversee upgrades, verifying network and hardware suitability

This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering.

About TPP

TPP TPP is a world‑leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility'. We have also been consistently named in the Times Top 100 Graduate Employers list.

Qualifications

• Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role

Salary and Benefits

We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company.

• Fantastic holiday entitlement
• Regular social events
• Opportunities to travel internationally
• Life insurance
• BUPA Health, Dental and Travel cover
• Pub Fridays
• £300 birthday meal allowance