Technical Support Officer

United Kingdom National Nuclear Laboratory; Workington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Family policies

Pension plan

Annual leave

Gym discounts

Company bonus

Learning opportunities

Employee assistance

Cycle to work

Life assurance

Sick pay

Mydiscounts

Job summary

United Kingdom National Nuclear Laboratory (UKNNL) is hiring a Technical Support Officer (Consignment and Flasking) to supervise dangerous goods transport, ILW handling and regulatory compliance. The role requires strong organisation, team collaboration and experience with hazardous materials in a lab/industrial setting.

You will work across Sellafield and Workington facilities, ensuring audits, training and safety systems are in place, while supporting waste management operations and customer

Qualifications

• Experience with safe systems of work and related documentation.
• Experience in an industrial environment.
• Strong teamwork, communication, and organisation.
• Experience in dangerous goods of any class.
• Proficient in Word and Excel.
• Excellent organisational and coordination skills.
• GCSEs: minimum grade C in English, Maths and Science.
• Ability to obtain DV clearance.

Responsibilities

• Provide support for ILW waste consignments to Sellafield.
• Manage Waste Liabilities costings for the laboratories.
• SQEP in compliance roles (DGDO, RMC AHF, ILW Coordinator, COSHH, LEC).
• Check Safe Systems of Work procedures and initiate remedial action.
• Organise and ensure compliance of dangerous goods transport on/off site.
• Obtain external dangerous goods training for Classes 1–9.
• Be the primary contact for customer work with flasking/consignment and Waste & Environment teams.
• Carry out audits, observations and inspections with remedial action.
• Support TSMs to ensure compliance with AHF flask and ILW operations.

Skills

Safe systems of work

Industrial environment experience

Teamwork

Communication skills

Dangerous goods experience

Microsoft Word

Microsoft Excel

GCSE English/Math/Science (C)

Education

HND or equivalent in science

GCSE English/Math/Science (C)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description for Technical Support Officer

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At UKNNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at UKNNL, anything is possible.

The Technical Support Officer (Consignment and Flasking) is responsible for ensuring compliance with respect to consignment and flasking operations within UKNNL – inc Workington Lab and Sellafield. This position will predominantly but not exclusively be to supervise all dangerous goods consignments with respect to transport (both on and off the site) engaging with a fleet of different customers and to keep an auditable record of all movements. In addition to the Active Handling Facility (AHF) flasking demands, the role also includes the management and operation of Intermediate level waste (ILW) generated within the facility, ensuring that AHF continue to compliantly consign ILW to downstream plant to allow the smooth and continued operation of the facility. They will be responsible for ensuring UKNNL’s compliance with a number of requirements and regulations governing the nuclear industry and its relevant Site Licence Conditions, principally in relation to waste management (solid, aerial and liquid). They will act as the primary appointee for a number of major and minor key roles.

Main Responsibilities for Technical Support Officer

• Provide support for all issues relating to ILW waste consignments to Sellafield.
• Support the management of Waste Liabilities costings of the laboratories.
• SQEP in compliance roles including, but not exclusively, Dangerous Goods Dispatch Officer (DGDO), Radioactive Movement Consigner (RMC) (AHF), ILW Coordinator, COSHH Coordinator, Liquid Effluent Coordinator (LEC).
• Check compliance of Safe Systems of Work procedures and report/initiate any necessary remedial action for their areas of responsibility.
• Responsible for the organisation and compliance of all dangerous goods transport consignments on and off site.
• External Dangerous goods training qualifications to be obtained for Classes 1-9 in Road, Air and Sea.
• Point of contact for Customer work, working along side the members of both the flasking and consignment and Waste and environmental team.
• Carry out audits, observations and inspections to monitor and effect remedial action where necessary.
• Support both the TSM (consignment and flasking) and TSM (waste and environment) to ensure compliance with respect to both AHF flask and ILW operations.

Essential Criteria for Technical Support Officer

• Experience of safe systems of work and associated documentation.
• Experience of working in an industrial environment.
• Be able to work with a team showing strong communication and organisation skills.
• Experience in Dangerous goods of any class.
• Proficient in Microsoft Word and Excel.
• Excellent organisational and coordination skills.
• Minimum of C in GCSE’s in English, Maths and Science.
• Ability to achieve DV Clearance (this includes but is not limited to identity, employment, financial an criminal records checks plus 10 years’ worth of UK residency).

Desirable Criteria for Technical Support Officer

• Experience of the nuclear industry.
• Knowledge of industrial waste issues and solutions.
• Qualifications passed or present in road, sea or air regulations with respect to dangerous goods.
• A good understanding of UKNNL operations on the Sellafield Site.
• HND or equivalent in a Science related subject.
• Experience in Sellafield limited SLP processes and management system.
• NEBOSH General Certificate in Environmental Management or Health and Safety.

Why join us

UKNNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

• Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
• UKNNL offers attractive pension plans. If you contribute 5%, UKNNL contributes 15%. Alternatively, if you choose not to contribute (0%), UKNNL will still contribute 10%.
• Annual Leave: Benefit from 25.5 days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
• Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK.
• Company Bonus: Be rewarded for your contributions.
• Learning Opportunities: Enhance your skills through excellent development programmes.
• Employee Assistance: Access support for personal and professional challenges.
• Cycle to Work: Stay active and eco-friendly.
• Life Assurance: Ensure peace of mind for you and your loved ones.
• Enhanced Sick Pay Benefits: Receive support during illness or injury.
• Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance.
• Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company

UKNNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole. This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

UKNNL has a vision for Equality, Diversity and Inclusivity (ED&I) where UKNNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures, providing reasonable adjustments as appropriate. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging and the ability to access to workplace in a way which works for you.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.