Technical Support Officer

The Oyster Partnership; Dunsfold; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading compliance consultancy based in Dunsfold is seeking a detail-oriented Technical Support Officer to join their compliance team. This role involves managing works orders, tracking invoices, and providing administrative support. Ideal candidates should possess strong organisational skills and experience in compliance-related functions. The position allows for flexible hybrid working arrangements, promoting a supportive team environment.

Benefits

Flexible hybrid working (2 days per week from home)

Career development opportunities

Supportive team environment

Qualifications

• Previous experience in a technical or administrative support role, ideally within housing or property compliance.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Raise and manage works orders for compliance-related tasks.
• Support the team with minute-taking during meetings.
• Process and track invoices, ensuring timely payments.

Skills

Organisational skills

Attention to detail

Communication skills

Microsoft Office proficiency

CRM systems knowledge

Job description

Overview

We are seeking a proactive and detail-oriented Technical Support Officer to join our Compliance Team. This role plays a key part in supporting operational delivery across key compliance areas including asbestos, fire safety, and water hygiene. The successful candidate will be responsible for raising works orders, processing invoices, minute-taking, and providing general administrative support.

Key Responsibilities

• Raise and manage works orders for compliance-related tasks (asbestos, fire, water).
• Support the team with accurate and timely minute-taking during meetings.
• Process and track invoices, ensuring timely payments and accurate records.
• Maintain and update compliance documentation and databases.
• Liaise with contractors, suppliers, and internal teams to ensure smooth workflow.
• Assist in preparing reports and compliance updates for internal stakeholders.
• Provide general administrative support including data entry, filing, and correspondence.
• Ensure all activities are carried out in line with health and safety and regulatory standards.

Requirements

• Previous experience in a technical or administrative support role, ideally within housing or property compliance.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and relevant CRM or compliance systems.
• Ability to work independently and as part of a team.
• Knowledge of compliance areas such as asbestos, fire safety, and water hygiene is desirable.

Benefits

• Flexible hybrid working (2 days per week from home).
• Opportunity to work within a supportive and collaborative team.
• Career development and training opportunities.