Technical Support Engineering Lead

BAE Systems; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aerospace and defense company in the UK is seeking a Product Support Engineering Team Leader. You will develop diagnostic capabilities, manage technical interactions with airlines, and lead a team of engineers in resolving technical issues. Ideal candidates have experience in electronic equipment repair and team management, along with knowledge of EASA regulations. Competitive salary and diverse benefits are offered.

Benefits

Competitive pension scheme

Employee share plans

Flexible health and wellbeing benefits

Shopping discounts

Annual incentive eligibility

Qualifications

• Experience in diagnostics and repair/maintenance of electronic equipment to component level.
• Desirable team management and supervisory experience.
• Desirable experience in working to EASA Part 145 Regulations.

Responsibilities

• Develop and enhance repair diagnostic capability across the product range.
• Manage interactions with airlines regarding technical enquiries.
• Lead a team of Product Support Engineers and support technical issue resolution.

Skills

Diagnostics and repair of electronic equipment

Team management

Regulatory compliance (EASA Part 145)

Troubleshooting

Communication skills

Job description

Responsibilities

• Develop and enhance repair diagnostic capability across the product range
• Manage interactions with airlines regarding technical enquiries
• Assess and develop equipment for modification/upgrade opportunities
• Represent BAE Systems CAS (Control Avionics Solutions) during customer meetings and technical aircraft conferences
• Interface closely with other functions within the project. As the Product Support Engineering Team Leader, you will report to the Rochester Service Centre Production Leader, lead a team of Product Support Engineers, and be responsible for their day‑to‑day activities in supporting the resolution of technical issues within the Service Centre, enhancing its technical capability
• Able to confidently lead on troubleshooting activities

Qualifications & Experience

• Experience in diagnostics and repair/maintenance of electronic equipment to component level – analogue and digital circuits
• Desirable: Team management / supervisory experience
• Desirable: Experience in working to EASA Part 145 Regulations
• Desirable: Experience gained with a civil aviation repairs environment (CMM / SIL)

We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Legal & Security

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions may limit eligibility based on nationality, place of birth, and residency. All applicants must achieve Baseline Personnel Security Standard. Some roles require higher levels of National Security Vetting, typically requiring 5 to 10 years of continuous residency in the UK.

Benefits

As well as a competitive pension scheme, BAE Systems offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans, and shopping discounts. You may also be eligible for an annual incentive.