Technical Support Engineer - WMS

hireful; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Aylesford is seeking a Warehouse Automation Technician to support automated warehouse management systems. This role includes maintaining systems, providing IT support, and solving technical problems. The ideal candidate should be mechanically minded and tech-savvy, with a proactive approach to optimizing operations. This full-time position offers a highly competitive salary and great benefits, with hours from 2pm to 10pm, Monday to Friday.

Benefits

Highly competitive salary

Great benefits

Qualifications

• Experience in providing technical support for WMS systems.
• Interest in improving automated systems.
• Ability to work with users for first-line IT support.

Responsibilities

• Provide support for automated warehouse management systems.
• Keep systems running smoothly through maintenance.
• Deliver first-line IT support and contribute to IT infrastructure projects.

Skills

technical support

problem-solving

mechanical skills

IT support

automation systems

Job description

Do you have experience providing technical support with WMS systems in a Fulfilment / warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We re on an ambitious journey to become the most efficient ecommerce fulfilment centre in the UK, and we re looking for a Technical Support individual to help get there

You will provide support for automated warehouse management systems. You ll be the go-to expert keeping it all running smoothly through proactive maintenance, smart problem-solving, and lightning-fast repairs when production stops.

When you re not working on the machinery, you ll switch gears to support our users with first-line IT support and help deliver IT infrastructure projects.

Role: Warehouse Automation Technician, WMS Support Specialist, Automation Support Technician, Automation Support Engineer, Warehouse Automation WMS, Warehouse management system, Technical Support Engineer, Automation Systems Specialist

Salary: Highly competitive + great benefits

Location: Aylesford, Kent this role is 100% site based

Hours: 2pm 10pm Monday Friday

We re looking for someone mechanically minded, tech-savvy, and endlessly curious. You might come from a fulfilment or technical background, or maybe you just have that instinct to tinker, fix, and improve. You ll thrive on challenges, spot opportunities for improvement, and take real pride in keeping things running at peak performance.

Fancy shaping the future of automated ecommerce? CLICK APPLY and send through a copy of your CV for immediate consideration.