Technical Support Engineer (Smart Home Technology)

Ernest Gordon Recruitment Limited; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global smart home technology leader in Theale is looking for a Technical Support Engineer. This role offers a salary of £35,000 - £45,000 along with exceptional training and paid international travel. You'll be part of a talented team solving complex issues and helping engineers install the smart home system. Ideal candidates are driven individuals with a keen interest in technology or engineering and strong communication skills. This position provides excellent career progression opportunities.

Benefits

Training

Paid international travel

Career progression

Qualifications

• Keen interest in tech or engineering.
• Ability to communicate clearly over the phone.

Responsibilities

• Work with the Technical Support Manager to solve complex issues.
• Help electrical engineers remotely install smart home systems.
• Manage around 40 support tickets per day.
• Attend regular training to become a smart home expert.

Skills

Interest in Tech or Engineering

Clear communication via telephone

Job description

Technical Support Engineer (Smart Home Technology)

Theale

35,000 - 45,000 + Training + Paid International Travel + Progression

Are you a Technical Support Engineer that is interested in working in a global business that is revolutionising the smart home industry? Do you want to work with an exceptionally talented team that will invest heavily in your progression and training?

On offer is the chance to work with a global leader in the smart home and connected devices industry, with no experience you could kick start your career as a Technical Support Engineer.

The company offer best in class training including optional all expenses travel to their HQ in Austria to meet the other offices, network and play with the products.

In this role, you will work with an already established team that can offer one on one training from industry experts, clear guidance on how to succeed and the ability to work with cutting edge technology.

The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to elevate their career and learn from the best.

THE ROLE

• Work with the current Technical Support Manager to solve complex issues
• Remotely help electrical engineers install the smart home system
• Work through around 40 tickets per day
• Attend regular training to become a smart home expert

THE PERSON

• Have a keen interest in Tech or Engineering
• Ability to clearly communicate via the telephone

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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