Technical Support Engineer, Product Manager

Perfect Management Limited; Hatfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable electronics company is seeking a Technical Support Engineer in Hatfield. This office-based role requires strong technical knowledge of electronic components like Motor Control Gear, Isolators, and Timers. Responsibilities include providing technical support to customers, preparing data sheets, and analysing product usage. Ideal candidates should have experience in these components and the ability to work closely with OEMs. Commuting distance and personal transport to Hatfield are necessary.

Qualifications

• Good working knowledge of Motor Control Gear, Isolators, Timers, Terminals, Relays, and MCB's.
• Experience providing technical support to OEMs.
• Ability to analyse data for product usage.

Responsibilities

• Provide technical support to customers and the support team.
• Prepare data sheets for the marketing team.
• Analyse product usage data using CRM and Excel.

Skills

Technical knowledge of Electronic Components

Analytical skills using CRM and Excel

Job description

Technical Support Engineer, Product Manager

Working on behalf of a long standing client who is a well established manufacturer and distributor of a variety of different electronic components sold into OEM’s and end users globally. The role is based in Hatfield, Herts. Currently recruiting for a Technical Support Engineer, Product Manager who has good technical knowledge of Electronic Components including Motor Control Gear, Isolators, Timers, Terminals, Relays MCB’s etc.

This is an office based role managing your own product range including Motor Control Gear, Isolators, Timers, Terminals, Relays MCB’s and other electrical and electronic components.

It is essential you have a good working understanding of these products as you have to provide technical support to OEM’s.

Responsibilities

• Providing Technical Support to customers and the technical support team
• Providing data sheets on all products to the marketing team for the catalogue and the website
• Analysing data using their CRM system and Excel to product usage
• In time you will be analysing the profit and loss of each range

Do you live within easy commuting distance of Hatfield and have your own transport due to the location?

Do you have a good working knowledge of Electronic components including Motor Control Gear, Isolators, Timers, Terminals, Relays MCB’s etc to be able to provide technical support on these products?

If the answer is yes to both questions then please apply now.