Technical Support Engineer (Networking) in Greater London

Energy Jobline ZR; Greater London; On-site; GBP 78,000 - 133,000; Full time

Job summary

A global recruitment consultancy is looking for a Network Support Engineer in London, UK. The ideal candidate has over 3 years of experience in network engineering, specifically in Routing, Switching, and Wireless Networks. This role involves troubleshooting complex network issues and supporting remote customer networks, with a compensation range of £78K - £133K plus equity. Benefits include free meals, flexible time off, and wellness memberships.

Benefits

Free meals

Flexible time off

Wellness memberships

Parental leave

Regular team events

Qualifications

• 3+ years of hands-on network engineering experience in fast-paced, customer-facing environments.
• Strong expertise in Routing, Switching, and Wireless Networks across diverse environments.
• Experience troubleshooting and managing networks across all layers (Layer 14).
• Background in Network Design, Deployment, and supporting complex customer networks.
• Knowledge of Infrastructure as Code, API automation, and light programming for network tasks.
• Exceptional communication skills, with the ability to mentor, document processes, and collaborate with teams.

Responsibilities

• Troubleshoot and resolve network issues across all layers (Layer 14).
• Manage and support remote customer networks.
• Configure and maintain Routing, Switching, and Wireless Networks.
• Identify, document, and elevate product bugs.
• Create feature requests based on customer feedback.
• Use Infrastructure as Code and API automation for network tasks.
• Share expertise and mentor team members to build technical depth.

Skills

Routing

Switching

Wireless

Network Design & Deployment

Layer 14 Troubleshooting

Infrastructure as Code

API Automation

Customer-Facing Networking

Education

Degree in Electrical Engineering, Computer Networking, or related field

Job description

Job Description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Crossing Hurdles is a global recruitment consultancy firm that assists our clients to hire the best talent.

About the Client

Our client is transforming internet infrastructure by integrating hardware, software, and operations to streamline processes, reduce costs, and solve inefficiencies in a fragmented industry. Backed by top investors, it is building a high-impact team to drive long-term industry transformation.

• Role - Network Support Engineer
• Location - London, UK
• Required Tech Stack - Routing, Switching, Wireless, Network Design & Deployment, Layer 14 Troubleshooting, Infrastructure as Code, API Automation, Customer-Facing Networking
• Compensation - 78K - 133K +Equity (Competitive)
• YOE - 3+ years of experience in a network engineering role, not general IT support
• Benefits - Perks include free meals, flexible time off, wellness memberships, parental leave, and regular team events.

Roles & Responsibilities

• Troubleshoot and resolve network issues across all layers (Layer 14)
• Manage and support remote customer networks
• Configure and maintain Routing, Switching, and Wireless Networks
• Identify, document, and elevate product bugs
• Create feature requests based on customer feedback
• Use Infrastructure as Code and API automation for network tasks
• Share expertise and mentor team members to build technical depth

Requirements for the role

• 3+ years of hands-on network engineering experience in fast-paced, customer-facing environments
• Strong expertise in Routing, Switching, and Wireless Networks across diverse environments
• Experience trouble shooting and managing networks across all layers (Layer 14)
• Background in Network Design, Deployment, and supporting complex customer networks
• Knowledge of Infrastructure as Code, API automation, and light programming for network tasks
• Degree in Electrical Engineering, Computer Networking, or related field
• Exceptional communication skills, with the ability to mentor, document processes, and collaborate with teams.

Why Candidates Should Join

• Shape Enterprise Networking: Build next-gen networks and influence large-scale enterprise networking.
• Solve Complex Challenges: Troubleshoot all layers across diverse environments, driving product innovation.
• Grow & Make an Impact: Use infrastructure-as-code, automation, and APIs while shaping customer success.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.