Technical Support Engineer - Mechanical

Technical Futures Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established high-tech engineering company in Buckinghamshire is seeking a Technical Support Engineer with a Mechanical Engineering qualification. The role involves supporting customers and sales teams, offering product training, and engaging in technical problem-solving. The ideal candidate should possess strong diagnostic skills and a full driving license. This position offers daily challenges in a fully on-site setting.

Qualifications

• A minimum of a HNC/HND in a Mechanical Engineering discipline.
• Excellent customer-facing skills and documentation skills.
• Hands-on diagnostic skills within a mechanical engineering environment.

Responsibilities

• Support customers and sales teams with technical matters via phone and email.
• Assist with customer visits and product training.
• Support new product introduction, keeping up to date on products.

Skills

Customer-facing skills

Diagnostic skills

Time management skills

Education

HNC/HND in Mechanical Engineering

Job description

Overview

Technical Support Engineer - Mechanical Engineering - Buckinghamshire - ££ Generous. Do you have a Mechanical Engineering qualification, proven technical support experience and an aptitude for solving challenging problems? An established high-tech engineering company seeks a customer focused individual who has worked within a mechanical engineering environment and who has good diagnostic skills. This is fully on site with occasional travel to customer sites.

Responsibilities

The Technical Support Engineer will support both customers and sales teams with technical matters via phone and email, as well as assist with customer visits and product training. You will also support new product introduction, keeping up to date on new and existing products. This role offers daily diverse challenges and the opportunity to apply your mechanical knowledge within a cutting edge environment.

Qualifications

• A minimum of a HNC/HND in a Mechanical Engineering discipline.
• Excellent customer-facing skills and documentation skills.
• Hands-on diagnostic skills within a mechanical engineering environment.
• The ability to present technical subjects with clarity.
• Good time management skills.
• Full driving licence required and full eligibility to work in the UK.