Technical Support Engineer - Electronics

Technical Futures Ltd; Great Chesterford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A thriving High-Tech Company in Great Chesterford is seeking a Technical Support / Applications Engineer to support customers with technical queries and product demonstrations. The role requires strong customer engagement skills, a qualification in Electronic Engineering, and the ability to travel internationally. You will work independently, providing training and ensuring demo sites are fully operational. This position offers a generous salary package and hybrid working options.

Benefits

Generous salary package

Hybrid working options

Qualifications

• Qualified to HNC/HND/Degree level in an Electronic (or similar) Engineering discipline.
• Experience with radar, sonar, security sensor systems, or navigation.
• Full Driving License and ability to travel.

Responsibilities

• Support customers with technical queries and provide training.
• Set up product demonstrations and ensure demo sites are operational.
• Report to the COO and work closely with project engineers.

Skills

Customer engagement skills

Technical support experience

Ability to work independently

Hobbyist in technical products

Education

HNC/HND/Degree in Electronic Engineering or similar

Tools

Radar systems

Sonar systems

Security sensor systems

Navigation systems

Job description

A Technical Support / Applications Engineer who brings strong customer engagement skills and who enjoys working with end users to support and promote technical products will join a thriving High-Tech Company.

Training provided. Travel will be required for approximately 25% of the time including Internationally.

Applications are welcome from Technical Support / Applications Engineers who may have experience of setting up demonstrations and equipment such as sensors, radar, sonar, navigation, broadcast, audio/video, or cameras.

You may be a hobbyist or have worked in the Defence sector.

You must be able to work independently and enjoy the customer facing engagement essential to this role.

Qualified to HNC/HND/Degree level in an Electronic (or similar) Engineering discipline, you'll hold a full driving License and be willing and able to travel both domestically and Internationally. Hybrid working available.

Key Requirements

• Electronic / Mechanical Engineering related qualification (Degree/HNC/HND).
• Proven experience of working with technical products such as radar, sonar, security sensor systems, navigation or similar.
• Technical support experience.
• Full Driving License & ability to travel to deliver demonstrations and training.
• Excellent customer engagement skills.

In this Technical Support / Applications Engineer role you will support customers with technical queries, providing training and setting up and undertaking product demonstrations. Reporting to the COO and working closely with project engineers, sales and engineering teams, you will take responsibility for achieving resolution of technical issues with the radar equipment, ensuring demo sites are fully operational and compliant.

If you have a background in or have a keen interest in providing technical / field support within a defence electronic environment and thrive on working closely with customers - please apply in confidence for full details. Generous salary package on offer with hybrid working available.