Technical Support Engineer (AV/Electrical Installations) in Reading

Energy Jobline ZR; Reading; On-site; GBP 32,000 - 38,000; Full time

Job summary

A global energy solutions firm in Reading is seeking a Technical Support Engineer to act as the technical point of contact for customers and engineers. The role involves resolving technical issues and receiving specialist training on high-tech products. Ideal candidates will have an AV or electrical installations background, strong communication skills, and a desire for career progression. This full-time role offers a salary between £32,000 and £38,000 plus benefits.

Benefits

Training opportunities

Progression within a global business

Excellent company benefits

Qualifications

• Experience in AV or electrical installations is preferred.
• Good communication skills, both written and verbal.
• Willingness to learn and progress within a global business.

Responsibilities

• Serve as the technical point of contact for customers and engineers.
• Take ownership of technical support and resolve issues quickly.
• Receive specialist OEM training on high-tech products.

Skills

Electrical installations background

Communication skills

Desire for progression

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Technical Support Engineer (AV/Electrical Installations)

Reading, Berkshire

£32,000 - £38,000 + Training + Progression + Excellent Company Benefits

Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business.

Do you come from an electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training?

This company has been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have grown massively throughout their history and are looking for people to join their specialist team on their journey of rapid expansion.

In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries.

You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows for development opportunities with company products and software offerings. This role will be Monday to Friday and require someone to be in the office full time.

The Role:

• Technical point of contact for customers and engineers
• Take ownership of technical support and resolve issues as soon as possible
• Specialist OEM training given on their range of high tech products

The Person:

• Someone from an AV or electrical installations background
• Good communications skills - both written and verbal
• Looking for progression and training opportunities with a global business

Reference: BBBH (phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position.

The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.