Technical Support Engineer (AV/Electrical Installations)

Rise Technical Recruitment; Reading; On-site; GBP 32,000 - 38,000; Full time

Job summary

A technical recruitment agency seeks a Technical Support Engineer in Reading. Candidates should have an electrical or AV background, strong communication skills, and a desire for career progression. This full-time role involves being the first point of contact for customers and engineers, resolving technical issues and participating in OEM training for various products. A competitive salary and excellent benefits are offered.

Benefits

Training opportunities

Excellent company benefits

Career progression

Qualifications

• Background in AV or electrical installations.
• Excellent verbal and written communication skills.
• Desire for training and progression.

Responsibilities

• Serve as the technical point of contact for customers.
• Resolve technical issues promptly.
• Receive specialist OEM training on high-tech products.

Skills

Strong communication skills

Electrical background

Technical support experience

Job description

Technical Support Engineer (AV/Electrical Installations)
Reading, Berkshire
£32,000 - £38,000 + Training + Progression + Excellent Company Benefits

Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business.

Do you come from an electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training?

This company has been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have grown massively throughout their history and are looking for people to join their specialist team on their journey of rapid expansion.

In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows for development opportunities with company products and software offerings. This role will be Monday to Friday and require someone to be in the office full time.

The Role

• Technical point of contact for customers and Engineers
• Take ownership of technical support and resolve issues as soon as possible
• Specialist OEM training given on their range of high tech products

The Person

• Someone from an AV or electrical installations background
• Good communications skills - both written and verbal
• Looking for progression and training opportunities with a global business

Reference: BBBH (phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.

We are an equal opportunities employer and welcome applications from all suitable candidates.