Technical Support Engineer - AC & Chillers & ASHP's

Jamieson Clark; Greater London; Hybrid; GBP 48,000 - 54,000; Full time

Job summary

A leading HVAC manufacturer in London is looking for an HVAC Technical Support Engineer. This role involves overseeing and supporting HVAC engineers, managing VRV/VRF systems, chillers, and heat-pump installations. The ideal candidate will have high-level technical expertise and experience in servicing HVAC systems, along with strong communication and organizational skills. The position offers a competitive salary, bonus, and comprehensive benefits package including a hybrid work model.

Benefits

£4,000 bonus

Car allowance or company car

11% pension contribution

27 days holiday plus bank holidays

Dental and healthcare coverage

Qualifications

• High-level technical HVAC engineer with expertise in the refrigerant cycle.
• Extensive experience servicing and installing refrigerated and chilled-water systems.
• Strong IT literacy and communication skills are essential.

Responsibilities

• Oversee and support a regional team of HVAC engineers.
• Manage installations and services of VRV/VRF systems and chillers.
• Provide technical support for heat-pump installations.

Skills

Technical HVAC knowledge

Communication skills

Organizational skills

Effective leadership

IT literacy

Job description

Position

HVAC Technical Support Engineer – Both Heating and Cooling

Salary: £48k-£54k (Mon‑Fri) + £4k bonus, car allowance or company car, 11% pension contribution, dental and healthcare coverage, 27 days holiday plus bank holidays.

Company

Leading HVAC manufacturer specialising in energy‑efficient, low‑carbon cooling and heating systems. Addressing the growing demand for heat pumps and hybrid air‑conditioning solutions, the company offers industry‑recognised training and clear career progression.

Location

London – Hybrid working model (home, field, and multiple office branches).

Industry

Air Conditioning, Chillers, Refrigeration, Air‑Source Heat Pumps, Chilled Water, and related systems.

Desired Experience

High‑level technical HVAC engineer with deep expertise in the refrigerant cycle, chilled water systems, chillers, and heat pumps, particularly in commercial and domestic monoclonal ASHPs. Tier 1 manufacturer training is desirable.

The Role

As a Technical Support Engineer you will oversee and support a regional team of HVAC engineers across all VRV/VRF systems, chillers, and heat‑pump installations.

Experience Required

Extensive hands‑on experience servicing and installing refrigerated, chilled‑water, and unvented hot‑water HVAC systems. Strong IT literacy, organisational, and communication skills are essential for effective leadership in a fast‑paced field and office environment.

Package

Starting salary £48,000‑£54,000 plus £4,000 bonus. Includes car allowance or company car, 11% pension contribution, 27 days holiday plus bank holidays, dental and healthcare plans, and mobile/laptop provision.