Technical Support Engineer

Guidant Global; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent aerospace company in Broughton is seeking a Technical Support Engineer to provide hands-on technical support on the shopfloor. The role includes resolving issues, supporting continuous improvement, and collaborating with teams to maintain quality and safety standards. Ideal candidates will have experience in manufacturing and strong problem-solving skills. This position offers a competitive hourly wage in a supportive environment.

Benefits

Clear pathways for professional growth

Inclusive and collaborative culture

Qualifications

• Proven experience in a manufacturing, aviation, lineside, or production environment is essential.
• Strong practical problem-solving skills and a systematic, organised approach.
• Ability to work flexibly and adapt to changing customer needs.

Responsibilities

• Provide hands‑on technical support to the production team.
• Act as a key point of contact for technical queries.
• Support continuous improvement initiatives.

Skills

Manufacturing experience

Problem-solving skills

Teamwork

Stakeholder management

Communication skills

Analytical mindset

Tools

SAP

Job description

Technical Support Engineer - Shopfloor Support

Location: Broughton (Onsite)

Pay: 26.92 per hour PAYE / 36.00 per hour Umbrella

Hours: 35 per week, 4.5 days (between 7am - 7pm, flexible by business needs)

Security Clearance: BPSS+ (completed by Airbus Security)

IR35: Outside

About the Role

Are you passionate about supporting manufacturing excellence and driving continuous improvement? Join our team as a Technical Support Engineer, where you'll play a vital role in enabling production success on the shopfloor. This is an exciting opportunity to work at the heart of aircraft manufacturing, supporting operational excellence and making a real impact every day.

What You'll Do

• Provide hands‑on technical support to the production team, resolving issues on the shopfloor and ensuring smooth operations.
• Act as a key point of contact for technical queries, escalating complex problems to specialist teams when needed.
• Support continuous improvement initiatives, helping to optimise processes and eliminate waste (LEAN).
• Manage work orders, including out‑of‑cycle tasks, and prioritise execution of serial and rework orders.
• Collaborate with colleagues to ensure quality, health & safety, and logistics standards are consistently met.
• Assist with the maintenance and improvement of industrial assets, including tools and jigs.
• Contribute to capacity management and anticipate changes in production needs.
• Champion a culture of safety, ensuring EH&S standards are visible and applied on the shopfloor.

What We're Looking For

• Proven experience in a manufacturing, aviation, lineside, or production environment is essential.
• Strong practical problem‑solving skills and a systematic, organised approach.
• Ability to work flexibly and adapt to changing customer needs.
• Excellent teamwork, stakeholder management, and communication skills.
• Analytical mindset with a focus on continuous improvement.
• Experience with SAP and lean manufacturing principles is desirable.
• Project Engineer backgrounds are welcome.

Why Join Us?

• Opportunity to work in a world‑class manufacturing environment with a supportive team.
• Clear pathways for professional growth and development.
• Inclusive and collaborative culture where your ideas are valued.
• No travel required - all work is onsite at Broughton.

Ready to take your next step? Apply today and help shape the future of aerospace manufacturing with Guidant Global.