Technical Support Engineer

JR United Kingdom; Royal Leamington Spa; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading renewable energy company based in Royal Leamington Spa is looking for a Technical Support Engineer to assist installer clients and partners across the UK. The role requires fluency in Mandarin and English, alongside a relevant degree. Candidates will provide both pre- and post-sales support, technical guidance, and create service documentation. Competitive salary and benefits are offered.

Benefits

Competitive salary and benefits

Opportunities for technical training

Inclusive work environment

Qualifications

• Fluent in both Mandarin and English for communication.
• Strong skills in handling technical issues independently.
• Willingness to travel frequently for business.

Responsibilities

• Provide pre-sales, in-process, and after-sales technical support for clients.
• Deliver technical guidance and training to teams and partners.
• Create and maintain detailed service documentation.

Skills

Fluent in Mandarin

Client-facing skills

Technical troubleshooting

Education

Bachelor’s degree in Electrical Engineering or related fields

Job description

Social network you want to login/join with:

Technical Support Engineer, royal leamington spa

col-narrow-left

Client:

Solax Power UK

Location:

royal leamington spa, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

col-wide

Job Description:

About Us

Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.

With over 2,800 employees worldwide, SolaX is continuously expanding and seeking talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.

We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.

Job Responsibilities

• Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
• Deliver technical guidance and training to internal teams and external partners.
• Collaborate with cross-functional team members on customer visits, technical troubleshooting, and market research.
• Create and maintain detailed service documentation, including service reports, maintenance records, and customer communication logs.
• Perform other tasks and assignments as required by management.

Job Requirements

• Bachelor’s degree or above in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
• Fluent in Mandarin and English (both written and spoken) for effective internal and external communication.
• Strong client-facing skills with the ability to handle and resolve on-site technical issues independently.
• Willingness to travel frequently for business purposes, sometimes on short notice.
• Prior experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
• Possession of a valid driver’s licence is an advantage.
• Outstanding fresh graduates with a strong technical foundation and enthusiasm for the renewable energy sector may be considered.

What We Offer

• Competitive salary and benefits aligned with UK market standards.
• Opportunities for technical training and international collaboration.
• A supportive, inclusive, and dynamic work environment.
• The chance to contribute to the renewable energy transition in the UK and Europe.

How to Apply

If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you. Please send your CV and cover letter to [emailprotected]