Technical Support Engineer

Guidant Global; Penyffordd; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace manufacturer in the United Kingdom is seeking a Technical Support Engineer to enhance production success. In this role, you will provide hands-on support, resolve shopfloor issues, manage work orders, and contribute to continuous improvement initiatives. Ideal candidates will have experience in a manufacturing environment, excellent problem-solving skills, and a collaborative mindset. Join us to make a significant impact in aerospace manufacturing.

Benefits

Clear pathways for professional growth

Inclusive and collaborative culture

Opportunity to work in a world-class manufacturing environment

Qualifications

• Proven experience in a manufacturing or production environment.
• Strong practical problem-solving skills with a systematic approach.
• Ability to work flexibly and adapt to changing customer needs.
• Experience in lean manufacturing principles is desirable.

Responsibilities

• Provide hands-on technical support to the production team.
• Act as a key contact for technical queries and escalate complex problems.
• Support continuous improvement initiatives to optimise processes.
• Manage work orders and prioritise execution of orders.
• Collaborate to ensure quality and safety standards are met.

Skills

Problem-solving skills

Teamwork

Stakeholder management

Communication skills

Analytical mindset

Tools

SAP

Job description

Are you passionate about supporting manufacturing excellence and driving continuous improvement? Join our team as a Technical Support Engineer, where you'll play a vital role in enabling production success on the shopfloor. This is an exciting opportunity to work at the heart of aircraft manufacturing, supporting operational excellence and making a real impact every day.

What You’ll Do

• Provide hands‑on technical support to the production team, resolving issues on the shopfloor and ensuring smooth operations.
• Act as a key point of contact for technical queries, escalating complex problems to specialist teams when needed.
• Support continuous improvement initiatives, helping to optimise processes and eliminate waste (LEAN).
• Manage work orders, including out‑of‑cycle tasks, and prioritise execution of serial and rework orders.
• Collaborate with colleagues to ensure quality, health & safety, and logistics standards are consistently met.
• Assist with the maintenance and improvement of industrial assets, including tools and jigs.
• Contribute to capacity management and anticipate changes in production needs.
• Champion a culture of safety, ensuring EH&S standards are visible and applied on the shopfloor.

What We’re Looking For

• Proven experience in a manufacturing, aviation, lineside, or production environment is essential.
• Strong practical problem‑solving skills and a systematic, organised approach.
• Ability to work flexibly and adapt to changing customer needs.
• Excellent teamwork, stakeholder management, and communication skills.
• Analytical mindset with a focus on continuous improvement.
• Experience with SAP and lean manufacturing principles is desirable.
• Project Engineer backgrounds are welcome.

Why Join Us?

• Opportunity to work in a world‑class manufacturing environment with a supportive team.
• Clear pathways for professional growth and development.
• Inclusive and collaborative culture where your ideas are valued.
• No travel required - all work is onsite at Broughton.

Ready to take your next step? Apply today and help shape the future of aerospace manufacturing with Guidant Global