Technical Support Engineer

Morgan Ryder; Ellesmere; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading company is seeking a Technical Support Engineer in Ellesmere to provide engineering support for automation technologies. The role involves troubleshooting, leading system commissioning, and training users, requiring hands-on technical expertise and excellent communication skills. Enjoy a competitive salary package and a diverse, inclusive workplace.

Qualifications

• Experience working on live electrical systems.
• Flexibility to travel within the UK and abroad.

Responsibilities

• Provide engineering support for automated and conventional systems.
• Troubleshoot and resolve issues via helpdesk.
• Lead commissioning of advanced systems in the UK and internationally.
• Deliver hands-on training to distributors, dealers, and end-users.

Skills

Technical foundation (electrical/mechanical)

Hands-on experience

Excellent communication skills

Competence in automation

Mechanical repair

Diagnostics

Education

Relevant electrical engineering qualification

Tools

Hydraulic systems knowledge

Job description

Technical Support Engineer
Ellesmere
Up to £40,000 Plus an excellent benefits package

Join a team where your engineering skills directly support cutting-edge automation and technology.

We're looking for a Technical Support Engineer to support advanced machinery and management systems. If you enjoy solving complex technical problems, working directly with customers and field partners, and seeing the real-world impact of your work, this could be the opportunity for you.

What You'll Do

• Provide engineering support for automated and conventional systems and technologies.
• Troubleshoot and resolve issues via helpdesk, including participation in a rotating 24/7 support schedule.
• Lead commissioning of advanced systems in the UK and internationally.

• Collaborate with R&D to test new solutions and provide field feedback.
• Analyze system issues, identify patterns, and contribute to product improvements.
• Maintain accurate technical documentation and helpdesk records.

• Deliver hands-on training to distributors, dealers, and end-users, both in-person and remotely.

What You Bring

• Technical foundation (electrical/mechanical) with hands-on experience.
• Relevant electrical engineering qualification.
• Experience working on live electrical systems.
• Competence in automation, mechanical repair, and diagnostics.
• Excellent communication skills and flexibility to travel within the UK and abroad.

• Knowledge of hydraulic systems.

Apply now!

At Morgan Ryder, we offer a range of employment opportunities, from temporary to permanent roles across various industries, including Food and Drink Manufacturing, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petrochemical, Pharmaceutical, and Power & Renewable Energy.

Our commitment:

We value diversity and inclusion, striving to be a DE&I positive company. We encourage applications from all backgrounds, genders, orientations, disabilities, ethnicities, beliefs, ages, and family statuses.

Please note that calls to and from Morgan Ryder Associates Ltd. may be monitored or recorded for compliance, business records, and training purposes.