Technical Support Engineer

Agricultural Recruitment Specialists; City of Edinburgh; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading agricultural machinery manufacturer is seeking a Technical Support Engineer to cover Scotland and Northern Ireland. This home-based role involves providing technical support to dealers, conducting training, and managing warranty claims. Candidates should have a strong engineering background and excellent interpersonal skills. The position offers a competitive salary, company car, and benefits including private medical insurance and a generous pension plan.

Benefits

Company car

Private medical and dental insurance

Enhanced pension contributions

25 days annual leave plus bank holidays

Death in service cover

Employee assistance programme

Long-term career opportunities

Qualifications

• Strong background in agricultural engineering or machinery maintenance.
• Self-motivated and well-organised with regional responsibilities.
• Full, clean UK driving licence required.

Responsibilities

• Provide technical and aftersales support to dealers across Scotland and Northern Ireland.
• Liaise with manufacturing facilities to resolve product issues.
• Deliver technical training to dealer and service teams.

Skills

Agricultural engineering

Hydraulic diagnostics

Electronic diagnostics

CRM systems

Communication skills

Problem-solving

Job description

Technical Support Engineer – Scotland & Northern Ireland

Technical Support Engineer – Scotland & Northern Ireland – Competitive Salary + Company Car + Benefits

The Job: An established agricultural machinery manufacturer is seeking a Technical Support Engineer to cover Scotland and Northern Ireland. Reporting to the After Sales Manager, you will act as the main technical contact for the dealer network, delivering exceptional aftersales service and support. The role is home-based with regular travel across the region and occasional overseas visits.

Key Responsibilities

• Provide technical and aftersales support to dealers across Scotland and Northern Ireland
• Liaise with manufacturing facilities to resolve product and technical issues
• Deliver technical and operator training to dealer and service teams
• Conduct product demonstrations for customers and partners
• Process and manage warranty claims efficiently and accurately

The Company

A leading global manufacturer of agricultural machinery known for innovation, reliability, and service excellence. The UK operation forms part of a well-established international group, providing advanced equipment and outstanding technical support to the agricultural sector.

The Candidate

• Strong background in agricultural engineering or machinery maintenance
• Skilled in hydraulic and electronic diagnostics
• Excellent communication and problem-solving skills
• Experience using CRM systems (desirable)
• Self-motivated and well-organised with the ability to manage regional responsibilities
• Full, clean UK driving licence
• Willing to travel across the UK and overseas as required
• Based in or willing to relocate to Scotland

The Package

• Competitive salary based on experience
• Company car
• Private medical and dental insurance
• Enhanced pension contributions
• 25 days annual leave plus bank holidays
• Death in service and income protection cover
• Employee assistance programme
• Long-term career opportunity within a respected global brand

Please email your CV to Liam Davis, Senior Delivery Recruitment Consultant, [e-mail].