Technical Support Engineer

Line Up Aviation; Broughton in Furness; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aviation support firm is seeking a Technical Support Engineer to provide line side support and manage technical issues in Broughton. This contract role offers a rate of £36 per hour until November 2026. Candidates should have extensive manufacturing experience and skills in problem-solving, teamwork, and lean manufacturing. Flexible working hours will be expected as per production demands.

Qualifications

• Extensive experience in a manufacturing environment.
• An innovative approach; looks for new ways of doing things.
• Systematic and organized approach.
• Flexible to changing customer needs.

Responsibilities

• Provide daily line side support for technical issues.
• Manage work order management and escalation.
• Support capacity management and production issue identification.
• Assist in elimination of waste and continuous improvement.

Skills

Problem-solving

Teamwork

Analytical skills

Stakeholder Management

Lean Manufacturing

Customer Focused

SAP experience

Job description

Overview

Our client has an opportunity for a Technical Support Engineer to join them on a contract basis until November 2026. You will be providing an E2E perspective at the shopfloor level within the production team.

Role

Technical Support Engineer

Location

Broughton, Flintshire - fully onsite

Hours

35 per week

Hourly Rate

£36.00 per hour via Umbrella, inside IR35

Clearance

BPSS required to start

What you'll be doing

• Daily / on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable / DQN, Outstanding Work, maintenance, jigs & tools.
• Perform Work Order Management for out of cycle work.
• Escalate recurrent issues & request support to the Work Prep, PPE, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level 1.
• Support capacity management: anticipate capacity fluctuation to cover changes in the PLC (product life cycle situation) and grow competence.
• Support on identifying issues in production as well as problems not solvable by the FLM and operators and escalate/request support to the Work Prep (PE), Line Balancing (PPE), Maintenance, MAP & OSW or support function roles.
• Support of the analysis of the industrial systems and processes to assess their efficiency and effectiveness.
• Support on continuous work improvement as well as on the elimination of waste (LEAN).
• Industrial Assets - Daily / on shift line side, support on industrial assets.
• Support on the request for repair and the creation of specific requests for small tools.
• Support on writing the specification for the creation of new jigs and tools as well as the modification or improvement of existing jigs and tools and their calibration.
• Work order management - Daily / on shift line side, support on work order management.
• Support on flagging blocked work orders so that it can be discussed at the appropriate meetings.
• Further support is given to the Production to prioritize the Execution of the Serial and Rework Work Order if linked to NC, Concession or Blocking Point.
• Environment, Health and Safety (EHS) - Daily / on shift line side, support on EHS.
• Support on making EH&S rules transparent on the shopfloor.
• Support on ensuring EH&S standards are applied on the station.
• Support on cascading the EH&S requirements to the shopfloor.
• Support on identifying and solving Near Misses.
• Quality - Daily / on shift line side, support on Quality: ensure production processes and standards are applied on the station; ensure quality standards are applied on the station.
• Logistics - Daily / on shift line side, support on Logistics: prioritize pulling materials related to Rework Work Order to the respective executing station.

Requirements

• Extensive experience in a manufacturing environment
• An innovative approach; looks for new ways of doing things
• Strong practical problem-solving ability
• Systematic and organized approach
• Flexible to changing customer needs
• Teamwork
• Analytical
• Stakeholder Management
• Lean Manufacturing
• Customer Focused
• SAP experience

If you are interested in applying for this position and you meet the requirements, please apply!