Technical Support Engineer

Weare5vtech; Bristol; Remote; GBP 40,000 - 49,000; Full time

Job summary

A renewable energy company is seeking a Technical Support Engineer in the UK to provide remote support for solar inverter and battery storage products. The role requires fluency in French, Dutch, and English, alongside technical experience with solar systems. The ideal candidate is a proactive problem solver, eager to work in a collaborative international team, and will travel to the Netherlands 3-4 times a month.

Benefits

Reward scheme for referrals

Qualifications

• Technical experience with solar inverters, PV systems, or battery storage.
• Fluency in French, Dutch, and English required.
• Understanding of Belgian and Dutch solar standards is a plus.

Responsibilities

• Provide remote and phone-based technical support.
• Diagnose and resolve hardware and software issues.
• Support installation and commissioning of new equipment.
• Deliver product training for partners.

Skills

Fluency in French

Fluency in Dutch

Fluency in English

Technical experience with solar inverters

Problem-solving skills

Education

Background in technical support, field service, or electrical engineering

Tools

Monitoring platforms

Remote diagnostic tools

Job description

Technical Support Engineer

• Belgium
• Remote working
• Salary up to €55 000
• Permanent contract

Are you passionate about renewable energy and eager to help drive the clean energy transition?

5V Tech is partnered with an international solar and energy storage company, currently expanding rapidly across Europe. They are now looking for a Technical Support Engineer to support customers, installers, and partners across Belgium and the Netherlands.

They are looking for a proactive problem solver who enjoys helping others and takes pride in delivering quality support.

You will be the key technical contact for solar inverter and battery storage products, providing hands-on support to ensure systems perform at their best and customers receive a first-class experience. If you are hands-on, curious, and motivated to grow within a collaborative international team, keep reading!

Day-to-day:

• Provide remote and phone-based technical support to customers and installers
• Diagnose and resolve hardware and software issues related to solar and storage systems
• Support installation, configuration, and commissioning of new equipment
• Work closely with internal technical teams to address and escalate complex issues
• Deliver product and troubleshooting training for partners and installers
• Maintain up-to-date documentation, guides, and technical materials

Requirements:

• Technical experience with solar inverters, PV systems, or battery storage
• Fluency in French, Dutch, and English
• Background in technical support, field service, or electrical engineering
• Familiarity with monitoring platforms, communication protocols, and remote diagnostic tools
• Understanding of Belgian and Dutch solar standards or grid connection requirements is an advantage
• Please note: For this role, you will be required to travel to the HQ in the Netherlands, about 3-4 times a month.

If you’re ready to be part of a fast-growing renewable energy company and make an impact in the Benelux market, we’d love to hear from you.

5V Tech are acting as an Employment Agency for the purposes of this job vacancy. We offer a reward scheme if you can recommend someone for this position, up to €250 for you and an additional €250 to a charity of your choice, 5V Tech are recognised talent solutions experts within IoT and Deep Tech working across Europe, the UK and North America.