Technical Support Engineer

Guidant Global; Aberystwyth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace support company in Aberystwyth is seeking a Technical Support Engineer to provide hands-on support to the production team. This role requires experience in manufacturing and strong problem-solving skills, ensuring smooth operations on the shopfloor. Join an inclusive culture with opportunities for professional growth and a clear focus on continuous improvement. All work is onsite at Broughton.

Benefits

Clear pathways for professional growth

Supportive team environment

Inclusive culture

Qualifications

• Proven experience in a manufacturing, aviation, lineside, or production environment.
• Strong practical problem-solving skills and a systematic, organised approach.
• Ability to work flexibly and adapt to changing customer needs.

Responsibilities

• Provide hands-on technical support to the production team.
• Act as a key point of contact for technical queries.
• Support continuous improvement initiatives.

Skills

Problem-solving skills

Teamwork

Stakeholder management

Communication skills

Analytical mindset

Tools

SAP

LEAN Manufacturing Principles

Job description

Technical Support Engineer - Shopfloor Support

Location: Broughton (Onsite)

Pay: £26.92 per hour PAYE / £36.00 per hour Umbrella

Hours: 35 per week, 4.5 days (between 7am - 7pm, flexible by business needs)

Security Clearance: BPSS+ (completed by Airbus Security)

IR35: Outside

About the Role

Are you passionate about supporting manufacturing excellence and driving continuous improvement? Join our team as a Technical Support Engineer, where you'll play a vital role in enabling production success on the shopfloor. This is an exciting opportunity to work at the heart of aircraft manufacturing, supporting operational excellence and making a real impact every day.

What You'll Do

• Provide hands-on technical support to the production team, resolving issues on the shopfloor and ensuring smooth operations.
• Act as a key point of contact for technical queries, escalating complex problems to specialist teams when needed.
• Support continuous improvement initiatives, helping to optimise processes and eliminate waste (LEAN).
• Manage work orders, including out-of-cycle tasks, and prioritise execution of serial and rework orders.
• Collaborate with colleagues to ensure quality, health & safety, and logistics standards are consistently met.
• Assist with the maintenance and improvement of industrial assets, including tools and jigs.
• Contribute to capacity management and anticipate changes in production needs.
• Champion a culture of safety, ensuring EH&S standards are visible and applied on the shopfloor.

What We're Looking For

• Proven experience in a manufacturing, aviation, lineside, or production environment is essential.
• Strong practical problem-solving skills and a systematic, organised approach.
• Ability to work flexibly and adapt to changing customer needs.
• Excellent teamwork, stakeholder management, and communication skills.
• Analytical mindset with a focus on continuous improvement.
• Experience with SAP and lean manufacturing principles is desirable.
• Project Engineer backgrounds are welcome.

Why Join Us?

• Opportunity to work in a world-class manufacturing environment with a supportive team.
• Clear pathways for professional growth and development.
• Inclusive and collaborative culture where your ideas are valued.
• No travel required - all work is onsite at Broughton.

Ready to take your next step? Apply today and help shape the future of aerospace manufacturing with Guidant Global