Technical Specialist- Integration

InterSystems UKI; Windsor; On-site; GBP 55,000 - 85,000; Full time

Job summary

InterSystems UKI is seeking a Technical Specialist to perform custom development tasks, including system integrations and data migrations, and to support healthcare implementation tools. The role requires on-site visits to hospitals and labs and may involve up to five days away from home each week.

Responsibilities include designing technical documents, delivering customer trainings, and ensuring upgrades and releases align with project requirements using InterSystems technology and HIE

Qualifications

• Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions.
• Ability to solve difficult problems; develops creative solutions; identifies key issues through analysis.
• Excellent communication skills and experience in customer training, workshops and/or presentations.
• Experience with SQL, data analysis and database methodologies.
• Ability to design and write technical documents.
• Well versed in Internet / Intranet concepts and customer-focused interaction.
• Proven ability to lead and deliver results within specific time frames.
• Experience with InterSystems technology and healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards and best practices.

Responsibilities

• Perform custom development tasks including integrations to systems and devices.
• Provide support for technical implementation tools of InterSystems healthcare applications.
• Site-specific technical setup activities: integrations, data migration, reporting, data extraction, analytics cubes, database updates, environment configuration.
• Manage upgrades and releases to ensure delivery in line with project requirements.
• Visit customer sites and implementation partners for technical support and training (up to 5 days away per week).

Skills

Software development

Data analysis

SQL

Technical docs

Training delivery

Customer focus

InterSystems tech

HIE standards

Problem solving

Integration skills

Education

University degree

Job description

The Technical Specialist will be required to perform custom development tasks (including integration to systems and devices) and provide support for the technical implementation tools of InterSystems healthcare applications and related products in a successful, standard and timely manner. The Technical Specialist will be responsible for site specific technical setup activities such as; integrations, data migration, reporting and data extraction, analytics cubes, database updates, environment configuration, management of upgrades and releases to ensure that the solution satisfies project specifications and is delivered and deployed in line with project requirements. The Technical Specialist must be available to visit customer sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training with the possibility of spending up to 5 days away from home each week.

Skills and Experience

• Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions.
• Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.
• Excellent communication skills and experience of conducting customer training, workshops and/or presentations
• Experience with SQL, data analysis and database methodologies
• Ability to design and write technical documents
• Well versed in Internet / Intranet concepts
• Experienced in customer-focused interaction
• Proven ability to lead and deliver results as required within specific time frames.
• Good presentation and communication skills
• Ability to conduct training and develop training materials
• Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing direction or supervision; is comfortable with taking risks going into a novel situation; directly addresses or raises issues of concern to him/her
• Experience with InterSystems technology and healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards and best practices.

Education & Training

• University degree or equivalent work experience