Technical Specialist - Electrophysiology

Johnson Johnson; Greater London; Sur place; GBP 70 000 - 100 000; Plein temps

Résumé du poste

Johnson & Johnson is seeking a Technical Specialist to support the London North Electrophysiology portfolio. You will provide on-site clinical and technical support during EP procedures, assist with CARTO-based workflows, and ensure patient safety and device performance.

You will train clinicians and cath lab staff, drive adoption of new technologies, and collaborate with account and regional teams to improve procedure efficiency.

Qualifications

• Clear communication and presentation skills are required.
• Ability to understand complex technical and clinical concepts.
• Full UK driving licence and willingness to travel extensively across the territory.

Responsabilités

• Provide on-site technical support during electrophysiology procedures.
• Assist physicians with mapping, navigation and ablation workflows using CARTO platform.
• Troubleshoot technical issues in real time during procedures.
• Ensure high standards of patient safety and product performance.
• Deliver training for consultants, cardiac physiologists, nurses and cath lab staff.
• Support new technology launches and clinical adoption programmes.
• Develop centres of excellence through education and best-practice sharing.
• Partner with Account Managers, Regional Sales Managers and Clinical Development Managers.
• Identify opportunities to increase technology utilisation and procedural efficiency.
• Support competitive conversions and implementation plans.
• Become a subject matter expert across the EP portfolio.
• Maintain knowledge of clinical evidence, guidelines and competitor technologies.
• Support investigations and resolution of product-related queries.
• Operate in accordance with Credo values, and maintain accurate documentation.

Connaissances

Strong communication

Presentation skills

Travel readiness

Formation

Degree in Biomedical Engineering, Clinical Physiology, Life Sciences or related field

Description du poste

About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose of the Role
We are seeking a highly motivated Technical Specialist (TS) to support the London North region within our Electrophysiology (EP) business.
Technical Specialist will provide expert clinical and technical support for J&J MedTech Electrophysiology technologies, partnering with physicians, physiologists and cath lab teams to drive safe and effective adoption of CARTO, VARIPULSE, OPTRELL, SoundStar, DE STSF and future EP technologies across London North accounts.

Key Responsibilities
Clinical Case Support

• Provide on-site technical support during electrophysiology procedures.
• Support physicians with mapping, navigation and ablation workflows using the CARTO platform.
• Troubleshoot technical issues in real time during procedures.
• Ensure high standards of patient safety and product performance.

Customer Education & Training

• Deliver training for consultants, cardiac physiologists, nurses and cath lab staff.
• Support new technology launches and clinical adoption programmes.
• Develop centres of excellence through education and best-practice sharing.

Account Development

• Partner with Account Managers, Regional Sales Managers and Clinical Development Managers.
• Identify opportunities to increase technology utilisation and procedural efficiency.
• Support competitive conversions and implementation plans.

Technical Expertise

• Become a subject matter expert across the EP portfolio.
• Maintain knowledge of clinical evidence, guidelines and competitor technologies.
• Support investigations and resolution of product-related queries.

Compliance & Quality

• Operate in accordance with J&J Credo values, HCC requirements and company policies.
• Maintain accurate documentation and reporting.
• Participate in adverse event and complaint reporting as required.

Qualifications

• Degree in Biomedical Engineering, Clinical Physiology, Life Sciences or a related field.
• Ability to understand complex technical and clinical concepts.
• Strong communication and presentation skills.
• Full UK driving licence and willingness to travel extensively across the territory.
• Experience in cardiac rhythm management, electrophysiology, medical devices or clinical support is advantageous.

Key Competencies

• Technical problem solving
• Customer focus
• Clinical credibility
• Communication and influencing
• Learning agility
• Teamwork and collaboration
• Resilience under pressure

Territory
Primary accounts typically include:

• Royal Brompton
• Harefield
• Hammersmith
• St Thomas'
• Cromwell
• Harley Street
• Barnet
• Watford
• wellington
• Basildon

Leadership & Credo
Demonstrate Johnson & Johnson Credo values and Leadership Imperatives in all interactions.
Foster collaboration, accountability, innovation, and customer-centric decision-making.
Ensure compliance with all Healthcare Compliance, Quality, and business policies.
Be part of the next frontier in electrophysiology. Transform patient outcomes. Lead innovation.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.