Technical Specialist

Dematic Ltd; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global engineering firm in the United Kingdom is seeking a Technical Specialist to provide expert support and maintenance for logistics solutions. The role involves advanced fault finding, compliance with health and safety, and maintaining customer relations. Ideal candidates will have an HNC in Electrical/Mechanical Engineering and strong knowledge of PLC systems, ideally Siemens. Join a team that values innovation and professional growth in a challenging technical environment.

Qualifications

• HNC in Electrical / Mechanical Engineering required.
• Advanced PLC knowledge, preferable Siemens.
• Experience with various conveyor/automation systems.

Responsibilities

• Providing support alongside the shift teams.
• Conducting corrective and preventative fault resolution.
• Maintaining and repairing equipment on-site.

Skills

Advanced fault finding ability and aptitude

Advanced knowledge of electrical controls system

PC, database, comm's networks knowledge

PLC knowledge (Siemens preferred)

Working at height experience

Understanding of Mechanical, Electrical & Electronic manuals

Education

HNC in Electrical / Mechanical Engineering

Recognised Engineering Apprenticeship

IOSH working safely (desirable)

Job description

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications

Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be...

Making your impact

• Providing support alongside the shift teams
• Providing robust corrective and preventative fault resolution
• To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
• Primarily ensuring delivery to both Dematic and the Customer's expectations with the aim of achieving KPI targets at all times.
• Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
• To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
• Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
• Prioritise system faults
• Compliance with Health & Safety legislation at all times
• Ensure quality of output at all times
• To accurately record all work undertaken
• Involvement in continuous improvement and enhancement opportunities
• Maintain product flow at all times
• Ensure on-site spares are kept to optimum levels
• Represent the company in a professional manner at all times and maintain customer relations
• Adherence to the Quality processes and procedures as set out by the company

Contributing to the team

• HNC in Electrical / Mechanical Engineering
• IOSH working safely (desirable)
• Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
• Advanced PLC knowledge required (Siemens preferred)
• PC, database, comm's networks knowledge (preferred)
• Warehouse Control System / Warehouse Management System knowledge (preferred)
• Recognised Engineering Apprenticeship
• A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
• Advanced fault finding ability and aptitude
• Working at height experience and willingness
• Previous experience of working with various conveyor/automation systems