Technical Solutions Engineer

Carrier; London Borough of Southwark; Hybrid; GBP 42,000 - 84,000; Full time

Benefits offered by this job

15% bonus

Company car or cash allowance

25 Days Holiday + bank holidays

Holiday purchase scheme

Company pension scheme

Job summary

Carrier is seeking a Technical Solutions Engineer, HVAC, for a remote role covering the UK Southeast. You will own post-order processes, coordinate with factories and third-party suppliers, and keep customers informed throughout delivery.

Ideal candidates bring proven technical sales or project delivery experience in HVAC, strong communication and stakeholder skills, and a willingness to travel or drive when required.

Qualifications

• Proven experience in a technical sales or project delivery role in HVAC/building services.
• Experience supporting multi-disciplinary teams including customer care, sales, and project delivery.
• Understanding tender enquiries, product selections and post-order handover.
• Strong stakeholder management in a matrix organisation.
• Excellent communication to handle escalations and senior stakeholders.
• Strong prioritisation and ability to manage multiple demands in a fast-paced environment.
• UK driving licence; some travel to support the sales team.

Responsibilities

• Connect customers to Carrier UK&I Data Centre team and support standard and complex orders.
• Coordinate manufacturing, logistics and commissioning with project delivery.
• Support Sales with customer enquiries and tender bids.
• Engage with clients, consultants and designers to produce detailed selections.
• Manage end-to-end post-order process from order receipt to delivery.
• Oversee review and approval of Technical Submittals with Project management.

Skills

HVAC knowledge

Project coordination

Stakeholder management

Communication skills

Organisational skills

Travel readiness

UK driving licence

Technical sales experience

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role

Technical Solutions Engineer, HVAC

Location

Remote / South East

Contract type

Full time, permanent

The Technical Solutions Engineer is responsible for managing the post-order process and providing vital technical support to the Data Centre Sales and Project Management teams. Acting as the primary post‑sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third‑party suppliers, proactive customer communication, and support throughout the delivery lifecycle.

This role is critical to the commercial performance of the UK&I Data Centre business unit. The Technical Solutions Engineer manages the order‑to‑delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership.

What will you be doing?

The role connects customers directly to Carrier’s UK&I Data Centre team, supports both standard and complex orders, supports the project delivery team with coordination of manufacturing, logistics and commissioning activities.

• Support the Sales team with customer enquiries and tender bids
• Direct engagement with clients, consultants and designers to produce detailed and accurate selections
• Manage the end-to-end post-order process from order receipt through to delivery.
• Manage the review and approval of Technical Submittals with the Project management team.
• Act as the main point of contact for customers post-sale, providing clear and proactive communication.
• Provide support to the Project Delivery Team to ensure seamless execution from order intake through to final delivery.

To Be Successful In This Role You Will Have/be

• Proven experience in a technical sales or project delivery role with strong technical knowledge, primarily involved in HVAC, building services or similar industry.
• Demonstrated experience supporting multi-disciplinary teams, including customer care, sales, project delivery, or operational support functions.
• Strong understanding of tender enquiries, product selections, technical submittals and post-order handover process.
• Strong stakeholder management skills, with the ability to influence cross‑functionally and operate effectively in a matrix organisation.
• Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders.
• Strong organisational, prioritisation, and decision‑making skills, with the ability to manage multiple competing demands in a fast‑paced environment.
• UK driving licence - some travel supporting the sales team will be required

What can we offer you?

• Competitive base salary
• 15% bonus
• Company car or cash allowance
• 25 Days Holiday + bank holidays
• Holiday purchase scheme
• Company pension scheme
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long‑term career aspirations

Pay Range

The annual salary for this position is between £42,000.00-£84,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Factors which may affect pay within this range include, but are not limited to, skills, education, experience, CLA participation, market typical pay for the role, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short‑term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non‑discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 19 October 2026

Job Applicant Privacy Notice

Please click on the link below to review the Job Applicant Privacy Notice.

Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.