Technical Services Manager

Vivo Defence; North Boarhunt; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading facilities management provider in North Boarhunt seeks a Technical Services Manager to lead a skilled team ensuring high standards of maintenance at a critical defense site. Candidates should possess a technical qualification and experience managing compliance within an FM environment. This role offers a unique opportunity to contribute to national defense and innovation, fostering a high-performance culture.

Qualifications

• Technical qualification in relevant fields.
• Experience in hard services FM environment is required.
• Prior MOD environment experience is a plus.
• SMSTS licence is advantageous.

Responsibilities

• Lead a team ensuring maintenance is to the highest standards.
• Manage technical works and oversee scheduling.
• Build strong stakeholder relationships.
• Ensure compliance and asset management.
• Provide customer-focused support using CAFM.

Skills

Technical qualification in mechanical, electrical, HVAC, plumbing, or equivalent

Experience managing contractors

Excellent communication

Computer literate

Self-motivated and reliable

Tools

CAFM systems

Job description

Overview

VIVO provides facilities management and accommodation maintenance for the UK military and its partners.

Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We’re looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high-security site at DSTL, Porton Down. If you thrive in a fast-paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters - this is your next move.

About the Role

As our Technical Services Manager, you’ll be the engine that keeps essential systems running smoothly. You’ll lead a skilled team of engineers and operatives, ensuring planned and reactive maintenance is delivered to the highest standards. You’ll play a vital role in maintaining compliance, meeting KPIs, and upholding the safety and security of a site that plays a critical role in national defence and innovation. Your leadership will empower others, mentoring apprentices and developing successors, fostering a high-performance culture.

Responsibilities

• Act as the technical linchpin – advising the client, managing remedial works, reviewing inspection reports, and ensuring health and safety documentation is rock-solid.
• Take ownership of billable works up to £25k, oversee CAFM maintenance scheduling, and ensure accurate asset updates.
• Build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain.
• Lead on statutory compliance, safety-critical asset management, and succession planning.
• Provide hands‑on, customer-focused, admin‑heavy support, using CAFM systems and data.

Qualifications & Experience

• Technical qualification in mechanical, electrical, HVAC, plumbing, or equivalent.
• Experience managing contractors and ensuring compliance within a hard services FM environment.
• Self‑motivated, reliable, and an excellent communicator.
• Computer literate, able to work with data and various CAFM systems.
• SMSTS licence or working towards it, and SC Clearance is a bonus.
• Prior MOD environment experience is a definite plus.

What We Do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core valuesp>

• Open
• Caring
• Agile
• Collaborative

At VIVO, we’re proud of what we do – and the people who do it. This is your chance to join a high‑performing team, work on one of the UK’s most important sites, and build a career you can be proud of.