Technical Services Manager

Chartwells Independent; Leicester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading service provider seeks a Technical Services Manager to oversee engineering and maintenance at a facility near Loughborough. The role involves managing compliance with standards, client relationships, and team development, requiring prior experience in healthcare facilities management. The ideal candidate will exhibit strong leadership skills and a customer-focused approach, ensuring effective service delivery while managing commercial risks.

Qualifications

• Proven experience in healthcare facilities management or related sectors.
• Experience as a duty holder (Authorised Person or higher).
• Strong IT literacy and stakeholder management skills.

Responsibilities

• Ensure compliance with technical, contractual, and safety standards.
• Manage budgets, forecasts, and commercial risks to maximize financial performance.
• Build strong client relationships and act on feedback to improve services.

Skills

Healthcare facilities management

Knowledge of Health Technical Memoranda

Subcontractor management

Communication skills

Problem-solving

Job description

Technical Services Manager – Loughborough

ESS is seeking a Technical Services Manager to lead engineering and maintenance at the new National Rehabilitation Centre (NRC) near Nottingham/Loughborough. The facility, with 70 inpatient beds, requires a high-quality maintenance service to ensure safe, effective patient care.

Experience in the Health Sector and public sector contracts is preferred.

Key Responsibilities

• Ensure compliance with technical, contractual, and safety standards.
• Manage asset and maintenance systems (Synbiotix, SFG20, HTMs).
• Oversee supply chain performance and act as Water Responsible Person (L8/HTM 04-01).
• Monitor estate condition, manage repairs, and lifecycle planning.
• Produce KPI and performance reports.
• Promote a safety culture and meet standards (e.g., ISO).
• Drive operational excellence and sustainability initiatives.
• Build strong client relationships and act on feedback to improve services.
• Lead and develop teams and supply chain partners.
• Manage budgets, forecasts, and commercial risks to maximise financial performance.

Experience & Skills

• Proven experience in healthcare facilities management or related sectors.
• Knowledge of Health Technical Memoranda and SFG20 maintenance standards.
• Experience as a duty holder (Authorised Person or higher).
• Skilled in diagnosing and resolving complex building system faults.
• Strong subcontractor management and technical reporting skills.
• Knowledge of statutory compliance, safety, and maintenance scheduling.
• Effective leadership in complex environments with a customer-focused approach.
• Financially and commercially astute.
• Excellent communication, problem-solving, IT literacy, and stakeholder management.

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!