Technical Services Manager

Vivo Defence; Idmiston; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Technical Services Manager to lead a team at a prestigious high-security site. Responsibilities include ensuring maintenance standards, compliance with safety regulations, and managing client relations. The ideal candidate possesses a technical qualification and experience in facilities management. Join a dynamic team where you can make a meaningful impact and develop your career.

Qualifications

• Technical qualification or equivalent technical knowledge in a hard services FM environment.
• Reliability and self-motivation in role.
• SMSTS and SC clearance is a bonus; prior MOD experience is a plus.

Responsibilities

• Lead a team ensuring high standards of maintenance.
• Maintain compliance and meet KPIs at the high-security site.
• Advise the client and manage remedial works.

Skills

Experience managing contractors

Excellent communication skills

Technical knowledge in mechanical, electrical, HVAC, or plumbing

Ability to work with data and CAFM systems

Education

Technical qualification (mechanical, electrical, HVAC, plumbing or equivalent)

Job description

Overview

Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We're looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high‑security site at DSTL, Salisbury. If you thrive in a fast‑paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters – this is your next move.

Key Responsibilities

• Lead a skilled team of engineers and operatives, ensuring planned and reactive maintenance is delivered to the highest standards.
• Maintain compliance, meet KPIs, and uphold the safety and security of the high‑security site.
• Advise the client, manage remedial works, review inspection reports, and ensure all health and safety documentation is up to date.
• Take ownership of billable works up to £25 000, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately.
• Build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain.
• Develop talent, mentor apprentices, and contribute to succession planning and long‑term team development.

Key Qualifications

• Technical qualification (mechanical, electrical, HVAC, plumbing or equivalent) or sufficient technical knowledge within a hard services FM environment.
• Experience managing contractors and ensuring compliance.
• Reliability, self‑motivation, and excellent communication skills.
• Computer literate with ability to work with data and use CAFM systems.
• SMSTS and SC clearance is a bonus; prior MOD experience is a definite plus.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Company Overview

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

Join Us

At VIVO, we're proud of what we do – and the people who do it. This is your chance to join a high‑performing team, work on one of the UK's most important sites, and build a career you can be proud of.