Technical Services Manager

Stallion Recruitment Ltd; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Services Manager to oversee critical services within a large mixed-use campus in London. You will manage contracts for lifts, access control, and CCTV while ensuring compliance and performance. Strong leadership and communication skills are essential for this role. The hours are Mon-Fri, and you will receive support from senior leadership and service providers.

Qualifications

• Proven track record in strategic and operational engineering contracts management.
• Experience in trophy building mobilisation.
• Comprehensive knowledge of building regulations and compliance.

Responsibilities

• Oversee management of Lift, Access, and CCTV contracts.
• Engage with service providers to manage contracts effectively.
• Liaise with tenants and build positive relationships.
• Monitor performance and ensure compliance with regulations.
• Promote use of FM technologies to enhance operations.

Skills

Strong leadership

Communication skills

Interpersonal skills

Contract management

Job description

Technical Services Manager - Client Side Role

Role Overview:

The Technical Services Manager will be responsible for overseeing and delivering a range of critical technical services across a new and large mixed‑use campus. This includes the effective management of Lifts, Access Control, and CCTV contracts, ensuring compliance, performance, and value for money.

You will be the right person to the Technical Services Director, and you will work on the planning and execution of technical project works in collaboration with the wider Campus Estate Services Team, supporting the delivery of high‑quality, efficient, and innovative estate solutions.

Key Functions of the Technical Services Manager

• Technical Oversight – Oversee the management of Lift, Access and CCTV and ensure compliance with Health, Safety and Environmental Standards.
• Partnership Development – Engage with service providers to foster a collaborative approach in managing contracts Lifts, Access and CCTV.
• Occupier Relations – Liaise with and build positive relationships with the estate's tenants, enabling a union of mutual respect and cooperation.
• Contract Management – Effectively manage, monitor performance, manage relationships, and administer contracts to ensure work meets contractual obligations.
• Performance Monitoring – Conduct regular meetings with service providers, ensuring that KPIs and reports are completed accurately and on time.
• Contract Review – Periodically assess service contracts to ensure they are fit for purpose and procure services in line with company policy as necessary.
• Fit Out Oversight – Work with tenants and their consultants providing guidance and enabling resources.
• Compliance Oversight – Take responsibility for compliance with statutory and mandatory regulations in health, safety, environmental, and energy management.
• Technology Advocate – Promote the use and integration of FM technologies to enhance The Campus's operations and their use by operational teams.

Experience as a Technical Services Manager

Proven track record in strategic and operation engineering contracts management within large property portfolios. Trophy building mobilisation experience is essential.

Knowledge

Comprehensive knowledge building regulations, health & safety legislation and compliance and environmental standards applicable to mixed use tenures.

Skills

Strong leadership, communication, and interpersonal skills, with the ability to influence and engage at all levels within the organisation.

This is a busy commercial facility. You will have the support of a dedicated senior leadership team for the contract who is in turn supported by numerous service providers.

Full portfolio management and administrative support.

The hours are Mon-Fri 07:00-16:00 or 09:00-18:00.

If you are a Technical Services Manager with a maintenance background then do not hesitate to send us your CV by clicking “apply now