Technical Services Coordinator - FMCG FOOD

FMCG TALENT Ltd; Norwich; On-site; GBP 30,000 - 42,000; Full time

Job summary

FMCG TALENT Ltd invites applications for a Technical Services Coordinator role in a long-established European food group, based near Norwich. You will report to the Technical Manager and work across product specifications, HACCP and BRC systems while collaborating with sales and customer communications.

You will maintain customer portals, keep documentation current, manage databases and KPI reports, and assist with audits, regulatory and product compliance.

Qualifications

• Food science qualification at HNC or degree level.
• Willingness to work in a fast-paced technical environment.
• Commitment to high standards of quality and safety.

Responsibilities

• Maintain customer portals and ensure specs are up to date (technical documentation).
• Maintain database information and report on KPI performance.
• Assist with audits, regulatory & product compliance; communicate updates across the UK business.

Skills

Foodie mindset

Attention to detail

Team player

Education

HNC or Degree in Food Science

Tools

HACCP

BRC systems

Job description

TECHNICAL SERVICES COORDINATOR - FMCG FOOD

Based Norwich

Competitive basic salary plus bonus & Outstanding Training!

THE COMPANY

Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they’ve grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products.

Recognised as a Great Place to Work™, this purpose-driven organisation is built on strong values, sustainability, and care — for people, the planet, and the food we enjoy.

This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market they are now looking to further strengthen their Technical team resource with the appointment of a Technical Services Coordinator.

THE ROLE

Excellent first of second career move opportunity to join a growing, fast-paced food category technical team based in Norwich.

Reporting to the Technical Manager you will be exposed to all elements of a modern technical team function including product specifications, HACCP and BRC food management control systems and processes, plus work cross-functionally with the sales team and customer communications.

You will maintain customer portals to make sure all technical specification documentation is up to date and accurate. Maintain database information and report on technical performance KPI’s. As part of your learning and development you will assist with audits & compliance, regulatory & product compliance and ensure details are effectively communicated across the UK business key stake holders.

First class management coaching support with training and development will be provided within this positive team culture environment where you will be encouraged to take the lead and develop your responsibilities as your experience and confidence progresses. Progression to the next level in the technical team is a real future possibility and expectation.

ABOUT YOU

Having achieved a food science academic qualification to HNC or Degree level you are looking to commence your career in the food industry and being a real ‘Foodie’ you are motivated about the highly important technical/quality function of the food manufacturing process.

To be successful with your application, and this appointment you will require the following key attributes:

• The right attitude to look, listen and learn all things technical
• Have a highly personable and friendly personality
• Set yourself high standards of work
• Demonstrate a high level of commitment and ambition to succeed
• Want to work hard as part of a team AND have some fun!

While we aim to respond to all applicants, there may be times where this is not possible due to a high volume of applications. If you have not heard from us within 10 working days, please assume that on this occasion you have been unsuccessful.

All third-party applications or approaches about this role will be rejected.