Technical Service Delivery Manager

iO Associates; England; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A premier consultancy in project management seeks a Technical Service Delivery Manager to oversee major UK defence programmes. The candidate will be responsible for delivering project visibility, maintaining schedules, and managing documentation. Skills in project management and eligibility for DV security clearance are essential. This role offers hybrid working arrangements with occasional travel across the UK.

Qualifications

• Experience with UK MOD or government programmes.
• Ability to manage high-quality project documentation.
• Eligibility for DV security clearance required.

Responsibilities

• Oversee delivery across contracts.
• Maintain project visibility, schedules, and risk registers.
• Coordinate service launches and act as key support contact.

Skills

Project management experience

Technical knowledge of electrical systems

Strong problem-solving skills

Proficient in Microsoft Office

Stakeholder management skills

Tools

Microsoft Project

Job description

Technical Service Delivery Manager

Up to £60,000 per annum
Surrey | DV Cleared or Eligible

Overview

Join a high-profile project management team delivering major UK defence programmes. Work closely with the Programme Director to ensure smooth project delivery, service transitions, and ongoing management of critical defence systems.

Key Responsibilities

• Oversee delivery across contracts
• Maintain project visibility, schedules, and risk registers
• Produce and manage high-quality project documentation
• Coordinate service launches and act as key support contact
• Support roll‑out of service management and through‑life support improvements
• Represent the company at customer meetings and assist with MOD bid writing

Requirements

• Project management experience with UK MOD or government programmes
• Technical knowledge of electrical, IT, or satellite communications systems
• Strong problem‑solving, prioritisation, and stakeholder management skills
• Proficient in Microsoft Office and project management tools
• Hold or be eligible for DV security clearance

Work Environment

Hybrid working with occasional UK travel. Fast‑paced, collaborative environment supporting critical MOD projects.