Technical Service Advisor — Workshop & Parts Coordinator

MAN Truck & Bus UK; Nuneaton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A prominent vehicle service company in Nuneaton seeks a Technical Service Advisor for a full-time, permanent position. The role involves managing job cards, supporting the parts department, and ensuring customer satisfaction. The ideal candidate should have customer service experience and technical knowledge to thrive in a fast-paced environment. This position offers a competitive salary, bonuses, and excellent benefits including a car scheme and 25 days of holiday plus bank holidays.

Benefits

Competitive salary plus bonus scheme

Excellent pension scheme

New VW group car every six months

25 days holiday plus bank holidays

Qualifications

• Experience in a technical or administrative customer service role.
• Ability to manage workload in a fast-paced environment.
• Familiarity with cost management and invoicing.

Responsibilities

• Manage and process job cards efficiently.
• Support parts department with ordering and subcontract work.
• Cost work and raise invoices from job card/repair orders.
• Report time, hours sold, statistics, and budgetary information.

Skills

Detail-oriented

Customer service experience

Technical knowledge

Flexibility

Proactive

Job description

A prominent vehicle service company in Nuneaton seeks a Technical Service Advisor for a full-time, permanent position. The role involves managing job cards, supporting the parts department, and ensuring customer satisfaction. The ideal candidate should have customer service experience and technical knowledge to thrive in a fast-paced environment. This position offers a competitive salary, bonuses, and excellent benefits including a car scheme and 25 days of holiday plus bank holidays.