Technical Sales Support in Poole)

Rubicon Recruitment Group; Poole; On-site; GBP 32,000; Full time

Job summary

A forward-thinking recruitment firm is seeking a Technical Sales Support professional in Poole. This role involves handling customer inquiries, supporting administration tasks, and diagnosing technical issues in hydraulic and electronic systems. Ideal candidates will have a technical background, strong communication skills, and experience with Sage. This position offers a variety of responsibilities and benefits including 25 days of holiday and onsite training opportunities.

Benefits

25 days holiday plus bank holidays

Free on-site parking

Autonomy and variety in your day-to-day

Opportunities for onsite training delivery

Exposure to a specialist environment

Collaborative and supportive team culture

Qualifications

• Confident communication and a proactive approach to customer service.
• A technical background in hydraulics, electronics, or hardware engineering.
• Experience using Sage or similar admin systems.

Responsibilities

• Handling incoming customer calls and identifying sales opportunities.
• Supporting daily admin tasks using Sage when the Sales Administrator is unavailable.
• Diagnosing technical issues across hydraulic, electronic, and hardware systems.
• Backing up configuration data and maintaining accurate records.
• Delivering onsite training sessions when required.
• Building strong relationships and passing qualified leads to dealers.

Skills

Confident communication

Proactive customer service

Technical background in hydraulics

Experience with Sage

Job description

Technical Sales Support | Poole | £32,000

Are you technically minded with a natural flair for customer service? Do you enjoy variety and thrive in a fast‐paced environment? This Technical Sales Support role offers the chance to make a real impact in a well‑respected, forward‑thinking business.

Joining a company renowned for its innovation and quality, you'll play a key role in supporting customers, dealers, and internal teams – all while developing your technical and commercial skill set.

Benefits

• 25 days holiday plus bank holidays
• Free on‑site parking
• Autonomy and variety in your day‑to‑day
• Opportunities for onsite training delivery
• Exposure to a specialist environment
• A collaborative and supportive team culture

Responsibilities

• Handling incoming customer calls and identifying sales opportunities
• Supporting daily admin tasks using Sage when the Sales Administrator is unavailable
• Diagnosing technical issues across hydraulic, electronic, and hardware systems
• Backing up configuration data and maintaining accurate records
• Delivering onsite training sessions when required
• Building strong relationships and passing qualified leads to dealers

Experience

• Confident communication and a proactive approach to customer service
• A technical background in hydraulics, electronics, or hardware engineering
• Experience using Sage or similar admin systems
• A willingness to get stuck in and support across departments

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up‑to‑date CV or call Dominika at Rubicon for more information.