Technical Sales Support Electrical Engineer in Milton Keynes, Buckinghamshire

Energy Jobline CVL; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global energy job board is seeking a Technical Sales Support Electrical Engineer to assist customers and the sales force team with technical matters. The ideal candidate will have a degree in Electrical Engineering and strong problem-solving skills. This position requires communication proficiency and hands-on diagnostic experience. Responsibilities include customer support, market analysis, and training on product usage.

Qualifications

• Degree, HNC or HND in Electrical Engineering or related discipline.
• Proficient communication via telephone and email.
• Methodical problem solver with strong organizational skills.
• Ability to present technical subjects effectively.

Responsibilities

• Support for customer questions via phone and e-mail.
• Process requests for special products and variations.
• Analyse and report on customer product returns.
• Support sales force with customer visits and application development.

Skills

Problem solving

Communication

Organizational skills

Technical presentation

Project management

Education

Degree, HNC or HND in Electrical Engineering

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLC’s or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters, commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products.

Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.

Key Responsibilities:

• Support for customer questions via phone and e-mail
• Process requests for special products and variations
• Analyse, check and report writing on customer product returns
• New product development proposal activity
• Market and competitor product analysis & understanding
• Supporting sales force with customer visits and application development
• Product management including training, new product introduction and supersession of discontinued product ranges

Essential Education, Skills and Experience:

• Degree, HNC or HND in Electrical Engineering or related discipline
• Able to communicate proficiently via telephone and email with both internal and external customers
• A methodical problem solver who is logical, organised and able to keep clear comprehensive records
• Ability to clearly and effectively present technical subjects, face-to-face and via webinar
• Experience working within an Engineering environment
• Hands-on testing and diagnostic experience
• Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines

Desirable Experience:

• Hands-on testing and diagnostic experience
• Automation systems or system design experience